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Same here, but I'm using Windows 10. Browser opens, but no change in the Synergy application after authorizing.

We are aware of an issue in Synergy 1.10.3 where the background service fails to start. Service "Synergy" (synergy) failed to start. Verify that you have sufficient privileges to start system services. We suspect that this issue is caused by the installer not providing the correct VC++ redistributable. Solution: Install the latest VC++ redistributable from Microsoft. Please open a support ticket if you're still experiencing problems. Note: This thread is a continuation of an earlier locked thread.

@hooty yes sorry, my comment was in reply to the reply you got, not actually at you. That being said, I'm one of the lucky ones that can roll back to Synergy 1 for now. But I'm utterly peeved off that I've had to. I've managed to weather all other issues, but I just added a new node to my setup and need it to work. Working in software, I am genuinely stunned that an issue like this isn't being addressed with more urgency and/or communication. Genuinely disappointed.

Glad to see I am not alone. New Windows 10 computer with new install of synergy.

Any updates on this would be appreciated. Even if it is an ETA, ignoring the problem is not helping anyone. When I purchased this product it was considered "Stable" but has now changed to "Beta". Can you at least provide us with an earlier more stable version of Synergy 2? Synergy 1 is not an option for me.

I can see this issue again with Synergy 2.0.12-beta on on Ubuntu 18.04 and MacOS Mojave. Could you please check it?

I think we deserve an update to this issue.

Done some playing around.... The logging with symless is not returning the userid, profileid and screenid correctly. I found the install that was working and copied the config values over to the new install and it all works Will see if I can decode the response from the v1.api.symless.com call to see if there is a logic to get the screenid, profileid and userid values correctly, but Christmas Concerts beckon. Nick, can you share the code or repo and I'll see if I can fix it for you?

Starting to wonder if I ask for my $$$ back if I will get it. I paid for 1 and 2 (if I remember correctly) and no neither are sufficient to do what they had been doing. Now with a known failing condition we get a reply that it will be January of 2020 before we get 'looked at'? This is either a pervasive issue, in which they have a huge server side issue or they have something else that is going on that is preventing authentication. If possible I would like to see if we can get something that allows us to locally tokenize systems so that we can at least get working again. Matthew

Echo all above.. As I posted on the 16th, I have the beta working NOW on machines (Win 10) where they were already authorised. But where installed onto another WIN 10 system I get the same problem above. Version never worked well for me. The version 2 (beta) worked perfectly (other than this latest issue). I did pay for version 1 and the upgrade to version 2 (beta) so its not as if its 'free' software. Synergy you last replied in this thread on the 15 November - I cannot believe you do not get notifications? I got a notification of a new post which is why I am reminded to post again. Please provide an update and timeline for this situation. I know little about software creation, but I cannot believe the authentication is the most complicated part of the Beta? Please fix ASAP. Thanks. mark

I had to recover my Windows 10 on a 64-bit machine. I originally had Synergy 1.10.3 installed on the machine. Now when I try to install it and it gets to "Starting services" it fails and says I don't have sufficient rights to install it. I am logged in as local admin. I have installed all the other programs I had originally installed and have not had an issue. Error: "Service 'Synergy' (Synergy) failed to start. Verify that you have sufficient privileges to start system services." Install Package: synergy_1.10.3-stable-b126-ca35737a_windows-x64

This is an issue because even the message itself is not aligned correctly, it speaks of privileges where else the issue is a missing framework. This must bee documented also the insttaller must check dependencies before it tries to install.

I can confirm that I am still experiencing this issue on Windows 10. Installed last night (11/24).

Should that not be as follows "C:\Program Files\Synergy\synergyc.exe" with the Add arguments section containing the --name ... you appended above. This is what immediately jumps out at me as why it may not be working as it cannot find that entire path as a executable.

Hi guys Synergy v1.11.0-rc2 is available for testing which includes the redistributable fix as well. Download Synergy v1.11.0-rc2 Here are the changes in this version. Features: #6518 Key combination that will force a server restart Enhancements: #6588 Version number header with update check #4957 Server fails to start up due to synwinhk.dll is in use Bug fixes: #5294 Cursor lockout at Windows server login screen #6569 Unable to run on macOS 10.15 Catalina #6561 Debian buster no longer supports CA key length of 1024 #6556 Function missing error from OpenSSL/TLS #6575 Service start error on Windows #6566 Debug message output mistakenly as info message #5959 User interface failed to load local fingerprint If you find a bug with this version, please submit an issue on GitHub, or contact support. Thanks, Jamie

Hi guys Synergy v1.11.0-rc2 is available for testing which includes the TLS fix as well. Download Synergy v1.11.0-rc2 Here are the changes in this version. Features: #6518 Key combination that will force a server restart Enhancements: #6588 Version number header with update check #4957 Server fails to start up due to synwinhk.dll is in use Bug fixes: #5294 Cursor lockout at Windows server login screen #6569 Unable to run on macOS 10.15 Catalina #6561 Debian buster no longer supports CA key length of 1024 #6556 Function missing error from OpenSSL/TLS #6575 Service start error on Windows #6566 Debug message output mistakenly as info message #5959 User interface failed to load local fingerprint If you find a bug with this version, please submit an issue on GitHub, or contact support. Thanks, Jamie

Same issue, new laptop, won't get past Sign In with Symless page. Fix?

same here. its infuriating

On OSX there is an area of the settings under Keyboard where you can re-map the modifier keys on the keyboard (option, command and control) If you are a synergy user who uses OSX as the server between Mac and Windows then these settings can be used to swap command and control so that the functions between both of your systems match one another for example ctrl+c and ctrl+v matching between the two. However if you are using Synergy the other way around with Windows as the server then this setting cannot be used in the same way as the keyboard that synergy uses is not modifiable under these settings. The re-mapping of modifier keys in OSX is done on a per-keyboard basis, so if I have a separate keyboard plugged in or connected via bluetooth I can change this setting differently for each one. If synergy appeared as a keyboard on the system then I could also select it and modify it's keys. This would have the added benefit of when I then pick up my macbook and this setting would then not be applied to the onboard keyboard and I can use it normally when not at my workstation.

That's a great idea. Will leave it to development to determine if this is really an "improvement" or something that the product should have been doing all along.

I just upgraded my client to Mojave and Alexey's instructions worked for me.

Hi Please download and run the latest Microsoft Visual C++ Redistributable from here: https://support.microsoft.com/en-ph/help/2977003/the-latest-supported-visual-c-downloads Then install Synergy. Let me know if this helps.

@K'Pro Please follow an instruction below : 1. Reinstall from fresh 2. Remove the app from System Preferences' "Security & Privacy > Accessibility" list 3. Open the app 4. From System Preferences, enable Accessibility access, as requested 5. Back in Synergy, enable Auto Config (in Preferences) 6. Allow the client to connect (accept fingerprint on the client machine) 7. Configure server in client machine name.

Hello, Important: Before you do anything else, please open a support ticket. Sometimes the background service can get into a bad state. This is most commonly caused by either sleep/resume, a change in IP address, or just random bad luck, but other factors can affect it as well. This is a known bug and we're urgently working on a fix for this problem. In the meantime, please could you open the Synergy config app and press the key combination Shift+F5 on both computers. This will restart the service, and you'll have to click Retry afterward. You may need to repeat the key combination it a few times, but if that doesn't work, you can also try restarting your computers. This should solve the problem, but if not, please send me your most recent log links so we can try some more solutions. Thanks, Nick

I don't know what other thinks about, but in my opinion Synergy 2 is a step backwards regarding configuration-ability and stability. Dependence: Because of the dependency of the running cloud services (see several threads here, when the cloud service is offline). If your internet connection gets lost for whatever reasons, or you have any network issues because of a broken switch, you can't continue using Synergy 2 anymore? When using Synergy on multiple machines I want to use it anywhere and anytime in every situation (if I have internet access or not). Restricted network: In some IT environments you have more restricted network policies, which are not allowing any outgoing network connection (also found a thread in this forum about this). And just pointing to "use the command line" is a bit unfair, in my opinion. Control/Privacy: Cloud everywhere. Even nearly everyone wants to put everything somewhere into the cloud, I still prefer to have several services on-premise - under my own control. Optional yes, but not being forced to use it the cloud-based way.