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Inconsistent mouse behaviour


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Darin Hamilton
Every 20 seconds or so (fairly random) my mouse pointer on my Synergy client machine will freeze for about 1/2 a second, and the keyboard will appear unresponsive. If I keep moving my mouse and keep typing, the client machine will "catch up" like it's stalled and clearing its buffer. This happens very frequently, and it's making Synergy almost unusable. Anyone else seeing this? Attached is a Debug level log that I captured that includes one example of this occuring. Server is Win10 running 1.7.6 Client is OSX 10.11.5 running 1.7.6 [code][2016-07-08T09:00:27] INFO: service command updated [2016-07-08T09:00:27] DEBUG: closing existing process to make way for new one [2016-07-08T09:00:27] INFO: got ipc shutdown message [2016-07-08T09:00:27] NOTE: disconnecting client "MLREM1411310" [2016-07-08T09:00:27] NOTE: client "MLREM1411310" has disconnected [2016-07-08T09:00:27] NOTE: stopped server [2016-07-08T09:00:27] DEBUG: ipc disconnect, closing stream [2016-07-08T09:00:27] DEBUG: ipc client disconnected [2016-07-08T09:00:27] DEBUG: ipc client proxy removed, connected=1 [2016-07-08T09:00:28] INFO: process 7032 was shutdown gracefully [2016-07-08T09:00:28] DEBUG: getting elevated token, elevation required [2016-07-08T09:00:28] DEBUG: processes in session 1: csrss.exe, winlogon.exe, nvxdsync.exe, nvvsvc.exe, dwm.exe, EMET_Agent.exe, NvStreamUserAgent.exe, sihost.exe, taskhostw.exe, conhost.exe, explorer.exe, TeamViewer.exe, RuntimeBroker.exe, NvBackend.exe, ShellExperienceHost.exe, tv_w32.exe, tv_x64.exe, SearchUI.exe, nvtray.exe, BoxSync.exe, lastapp_x64.exe, iTunesHelper.exe, googledrivesync.exe, iCloudServices.exe, googledrivesync.exe, ApplePhotoStreams.exe, BoxSyncMonitor.exe, conhost.exe, APSDaemon.exe, fontdrvhost.exe, iCloudDrive.exe, secd.exe, DropboxUpdate.exe, Skitch.exe, Origin.exe, OneDrive.exe, Skype.exe, CCleaner64.exe, SkypeHost.exe, OffCAT_RTS.exe, iCloudPhotos.exe, Box Edit.exe, SpotifyWebHelper.exe, Box Local Com Service.exe, Plex Media Server.exe, PlexScriptHost.exe, conhost.exe, CouchPotato.exe, pppeuser.exe, jusched.exe, vmware-tray.exe, ProductUpdater.exe, Dropbox.exe, Steam.exe, EvernoteClipper.exe, EvernoteTray.exe, Evernote.exe, SABnzbd.exe, ONENOTEM.EXE, sidebar.exe, uTorrent.exe, steamwebhelper.exe, utorrentie.exe, utorrentie.exe, svchost.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, cmd.exe, conhost.exe, AppleChromeDAV.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, PlexScriptHost.exe, conhost.exe, PlexScriptHost.exe, conhost.exe, OUTLOOK.EXE, chrome.exe, chrome.exe, synergy.exe, dllhost.exe, dllhost.exe, [2016-07-08T09:00:28] DEBUG: found winlogon.exe in session 1 [2016-07-08T09:00:28] DEBUG: got token 760, duplicating [2016-07-08T09:00:28] DEBUG: duplicated, new token: 1036 [2016-07-08T09:00:28] INFO: starting new process [2016-07-08T09:00:28] DEBUG: launched syntool to check active desktop [2016-07-08T09:00:28] INFO: activeDesktop:Default [2016-07-08T09:00:28] ERROR: could not get session id for process id 3828 [2016-07-08T09:00:28] DEBUG: processes in session 1: csrss.exe, winlogon.exe, nvxdsync.exe, nvvsvc.exe, dwm.exe, EMET_Agent.exe, NvStreamUserAgent.exe, sihost.exe, taskhostw.exe, conhost.exe, explorer.exe, TeamViewer.exe, RuntimeBroker.exe, NvBackend.exe, ShellExperienceHost.exe, tv_w32.exe, tv_x64.exe, SearchUI.exe, nvtray.exe, BoxSync.exe, lastapp_x64.exe, iTunesHelper.exe, googledrivesync.exe, iCloudServices.exe, googledrivesync.exe, ApplePhotoStreams.exe, BoxSyncMonitor.exe, conhost.exe, APSDaemon.exe, fontdrvhost.exe, iCloudDrive.exe, secd.exe, DropboxUpdate.exe, Skitch.exe, Origin.exe, OneDrive.exe, Skype.exe, CCleaner64.exe, SkypeHost.exe, OffCAT_RTS.exe, iCloudPhotos.exe, Box Edit.exe, SpotifyWebHelper.exe, Box Local Com Service.exe, Plex Media Server.exe, PlexScriptHost.exe, conhost.exe, CouchPotato.exe, pppeuser.exe, jusched.exe, vmware-tray.exe, ProductUpdater.exe, Dropbox.exe, Steam.exe, EvernoteClipper.exe, EvernoteTray.exe, Evernote.exe, SABnzbd.exe, ONENOTEM.EXE, sidebar.exe, uTorrent.exe, steamwebhelper.exe, utorrentie.exe, utorrentie.exe, svchost.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, cmd.exe, conhost.exe, AppleChromeDAV.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, PlexScriptHost.exe, conhost.exe, PlexScriptHost.exe, conhost.exe, OUTLOOK.EXE, chrome.exe, chrome.exe, synergy.exe, dllhost.exe, dllhost.exe, syntool.exe, [2016-07-08T09:00:28] DEBUG: did not find logonui.exe in session 1 [2016-07-08T09:00:28] DEBUG: getting non-elevated token [2016-07-08T09:00:28] DEBUG: duplicated, new token: 1128 [2016-07-08T09:00:28] INFO: starting new process [2016-07-08T09:00:28] INFO: drag and drop enabled [2016-07-08T09:00:28] DEBUG: opening configuration "C:/Users/darin/AppData/Local/Temp/qt_temp.X15020" [2016-07-08T09:00:28] DEBUG: configuration read successfully [2016-07-08T09:00:28] DEBUG: plugins dir: C:\Users\darin\AppData\Local\Synergy\Plugins [2016-07-08T09:00:28] DEBUG: loading plugin: ns.dll [2016-07-08T09:00:28] DEBUG: plugin loaded: ns.dll (version 1.3) [2016-07-08T09:00:28] DEBUG: screen shape: 0,0 2560x1440 [2016-07-08T09:00:28] DEBUG: window is 0x00090a60 [2016-07-08T09:00:28] DEBUG: using desktop for drop target: C:\Users\darin\Desktop [2016-07-08T09:00:28] DEBUG: adopting new buffer [2016-07-08T09:00:28] DEBUG: opened display [2016-07-08T09:00:28] DEBUG: active sides: 2 [2016-07-08T09:00:28] DEBUG: active sides: 2 [2016-07-08T09:00:28] DEBUG: desk Default window is 0x000a0c08 [2016-07-08T09:00:28] DEBUG: accepted ipc client connection [2016-07-08T09:00:28] DEBUG: switched to desk "Default" [2016-07-08T09:00:28] DEBUG: desktop is now accessible [2016-07-08T09:00:28] DEBUG: registered hotkey Control+Grave (id=0060 mask=0002) as id=1 [2016-07-08T09:00:28] NOTE: started server, waiting for clients [2016-07-08T09:00:28] DEBUG: event queue is ready [2016-07-08T09:00:28] DEBUG: add pending events to buffer [2016-07-08T09:00:28] DEBUG: screen "Serenity2" shape changed [2016-07-08T09:00:28] DEBUG: start ipc handle data [2016-07-08T09:00:28] DEBUG: ipc read: IHEL [2016-07-08T09:00:28] DEBUG: finished ipc handle data [2016-07-08T09:00:28] DEBUG: ipc hello, type=node [2016-07-08T09:00:28] INFO: watchdog status: ok [2016-07-08T09:00:28] NOTE: accepted client connection [2016-07-08T09:00:28] DEBUG: received client "MLREM1411310" info shape=0,0 2048x1280 at 1024,640 [2016-07-08T09:00:28] DEBUG: active sides: 2 [2016-07-08T09:00:28] NOTE: client "MLREM1411310" has connected [2016-07-08T09:00:29] DEBUG: started process, session=1, elevated: no, command="C:/Program Files/Synergy/synergys.exe" -f --no-tray --debug DEBUG --name SERENITY2 --ipc --stop-on-desk-switch --enable-drag-drop --profile-dir C:\Users\darin\AppData\Local -c C:/Users/darin/AppData/Local/Temp/qt_temp.X15020 --address :24801 --res-w 2560 --res-h 1440 --prm-wc 1280 --prm-hc 720 [2016-07-08T09:00:31] INFO: switch from "Serenity2" to "MLREM1411310" at 2047,648 [2016-07-08T09:00:31] INFO: leaving screen [2016-07-08T09:00:31] DEBUG: open clipboard [2016-07-08T09:00:31] DEBUG: close clipboard [2016-07-08T09:00:31] INFO: screen "Serenity2" updated clipboard 0 [2016-07-08T09:00:31] DEBUG: open clipboard [2016-07-08T09:00:31] DEBUG: close clipboard [2016-07-08T09:00:31] INFO: screen "Serenity2" updated clipboard 1 [2016-07-08T09:00:31] DEBUG: sending clipboard 0 to "MLREM1411310" [2016-07-08T09:00:31] DEBUG: dropped bogus delta motion: -1286,+7 [2016-07-08T09:00:31] DEBUG: sent clipboard size=40 [2016-07-08T09:00:31] DEBUG: sending clipboard 1 to "MLREM1411310" [2016-07-08T09:00:31] DEBUG: sent clipboard size=40 [2016-07-08T09:00:31] INFO: switch from "MLREM1411310" to "Serenity2" at 5,623 [2016-07-08T09:00:31] INFO: entering screen [2016-07-08T09:00:32] INFO: switch from "Serenity2" to "MLREM1411310" at 2047,628 [2016-07-08T09:00:32] INFO: leaving screen [2016-07-08T09:00:32] DEBUG: open clipboard [2016-07-08T09:00:32] DEBUG: close clipboard [2016-07-08T09:00:32] DEBUG: ignored screen "Serenity2" update of clipboard 0 (unchanged) [2016-07-08T09:00:32] DEBUG: open clipboard [2016-07-08T09:00:32] DEBUG: close clipboard [2016-07-08T09:00:32] DEBUG: ignored screen "Serenity2" update of clipboard 1 (unchanged) [2016-07-08T09:00:32] DEBUG: dropped bogus delta motion: -1298,-17[/code]
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  • 2 weeks later...
Michael Reeves
I'm having a similar problem with Windows 10 and Ubuntu. Although it worked fine for a while and this problem just started yesterday.
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  • 4 weeks later...
Gerald Nielsen

I bought the latest version on Aug 9th, and have been having issues similar to this and was flustered as well. I ended up changing mouses out and going with an older (4yrs.) Logitech wireless mouse and the issue has since stopped. Go figure!

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