upgraded to pro so I could get phone support.... :(

[Miguel Ramirez 0]

and their number doesn't even work. I am very frustrated that I spent the $20 to upgrade to the "pro" version so I could get direct support and their number does not even work. can anyone please help? :oops:

[Renan Ricci 0]

thanks for the heads up, I bought the software but didn't buy with support, posted something on the forum and no reply yet, was thinking about upgrading to get some support but nevermind.

[Jason Powers 0]

was also thinking of upgrading for better service. thanks for posting...

[Joshua Snavely 0]

Thanks for this. I've already emailed them twice for a refund since there's no trial and this doesn't work for my configuration.

 

A fellow user was nice enough to post a "potential" workaround, but it involved running scripts found on github. Sorry, but for $10 if I have to alter config files just to get your product to work, that's a bad sign.

 

I wouldn't expect anyone to end up getting any response either for support or refunds. This is pretty sad.

 

Definitely buyer beware.