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Version 1.8.3 Latency issue continues

Mitchell Tuckness

By Mitchell Tuckness,
in Archive: General Discussion

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Mitchell Tuckness

Mitchell Tuckness 0

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Been using Synergy for years. Was using version 1.8.1 and it was working OK. Saw the notice for 1.8 and then got the email about the messup of the install when they released the new client, so held off. Then I saw 1.8.3 was out so figured it might be safe to upgrade. Upgraded the 4 PC's to the new version, no connect, 1000's of errors. Messed around with it for a while, reverted to 1.8.1, connects just fine. Figured I would give it one more go, put 1.8.3 back on, unable to connect. Then I re-ran the configuration Wizard on all the PC's and got it working again, but still having latency issues on client PC's.

 

Tried purchasing support for the issue, waste of money. Sent logs, described issue, got back a canned message about checking my wireless, which I do not have. never heard back on my follow-up emails, gave up, hoped it would be resolved in a future release.

 

So hoping someone here has an idea I missed.

 

A little history. I had a 32 inch Dell monitor on the system, the clients all have 24-27 inch monitors. No latency at all. I upgraded to the Dell 34 inch UHD monitor and noticed the latency when moving to clients. Mouse sticks, like when we had to old ball mice and they would get lint on the rollers. You would push the mouse in a direction but the cursor wouldn't move. That is the SAME EXACT ISSUE I am now having on the clients. None of them are sensative anymore, they stick and frankly makes it almost unusable for anything resembling clicking the X to close a program, use the mouse to game, et cetera. I haven't found a setting that makes a difference, but then I don't know much about the inner workings other than getting it working. I put this under connectivity since it seems that the issue is related to the clients, but if it needs to be moved to another forum feel free.

 

Was hoping someone else had encountered this so we can get it looked into. The issue is easily to replicate on my system. Here is a snippet of my debug log file:

 

[2016-10-03T21:50:17] DEBUG2: wrote 62 bytes

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: onMouseMoveSecondary -4,+0

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 222 bytes

[2016-10-03T21:50:17] DEBUG2: move on M1730 to 851,553

 

[2016-10-03T21:50:17] DEBUG2: send mouse move to "M1730" 851,553

 

[2016-10-03T21:50:17] DEBUG2: writef(DMMV%2i%2i)

 

[2016-10-03T21:50:17] DEBUG2: wrote 8 bytes

 

[2016-10-03T21:50:17] DEBUG2: writing secure socket:000000000275DB90

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 355 bytes

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 62 bytes

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

[2016-10-03T21:50:17] DEBUG2: want to read, error=2, attempt=1

 

[2016-10-03T21:50:17] DEBUG2: msg from "M1730": CNOP

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: no-op from

 

[2016-10-03T21:50:17] DEBUG2: onMouseMoveSecondary -3,+1

 

[2016-10-03T21:50:17] DEBUG2: move on M1730 to 848,554

 

[2016-10-03T21:50:17] DEBUG2: send mouse move to "M1730" 848,554

 

[2016-10-03T21:50:17] DEBUG2: writef(DMMV%2i%2i)

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 180 bytes

[2016-10-03T21:50:17] DEBUG2: wrote 8 bytes

 

[2016-10-03T21:50:17] DEBUG2: writing secure socket:000000000275DB90

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 397 bytes

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 62 bytes

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

[2016-10-03T21:50:17] DEBUG2: want to read, error=2, attempt=1

 

[2016-10-03T21:50:17] DEBUG2: msg from "M1730": CNOP

 

[2016-10-03T21:50:17] DEBUG2: no-op from

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 222 bytes

[2016-10-03T21:50:17] DEBUG2: onMouseMoveSecondary -3,+0

 

 

[2016-10-03T21:50:17] DEBUG2: move on M1730 to 845,554

 

[2016-10-03T21:50:17] DEBUG2: send mouse move to "M1730" 845,554

 

[2016-10-03T21:50:17] DEBUG2: writef(DMMV%2i%2i)

 

[2016-10-03T21:50:17] DEBUG2: wrote 8 bytes

 

[2016-10-03T21:50:17] DEBUG2: writing secure socket:000000000275DB90

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 67 bytes

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 296 bytes

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

[2016-10-03T21:50:17] DEBUG2: want to read, error=2, attempt=1

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 62 bytes

[2016-10-03T21:50:17] DEBUG2: onMouseMoveSecondary -3,+1

 

[2016-10-03T21:50:17] DEBUG2: move on M1730 to 842,555

 

[2016-10-03T21:50:17] DEBUG2: send mouse move to "M1730" 842,555

 

[2016-10-03T21:50:17] DEBUG2: writef(DMMV%2i%2i)

 

[2016-10-03T21:50:17] DEBUG2: wrote 8 bytes

 

[2016-10-03T21:50:17] DEBUG2: writing secure socket:000000000275DB90

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: msg from "M1730": CNOP

 

[2016-10-03T21:50:17] DEBUG2: no-op from

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 472 bytes

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 105 bytes

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

[2016-10-03T21:50:17] DEBUG2: want to read, error=2, attempt=1

 

[2016-10-03T21:50:17] DEBUG2: msg from "M1730": CNOP

 

[2016-10-03T21:50:17] DEBUG2: no-op from

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 62 bytes

[2016-10-03T21:50:17] DEBUG2: onMouseMoveSecondary -3,+1

 

[2016-10-03T21:50:17] DEBUG2: move on M1730 to 839,556

 

[2016-10-03T21:50:17] DEBUG2: send mouse move to "M1730" 839,556

 

[2016-10-03T21:50:17] DEBUG2: writef(DMMV%2i%2i)

 

[2016-10-03T21:50:17] DEBUG2: wrote 8 bytes

 

[2016-10-03T21:50:17] DEBUG2: writing secure socket:000000000275DB90

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 568 bytes

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

[2016-10-03T21:50:17] DEBUG2: want to read, error=2, attempt=1

 

[2016-10-03T21:50:17] DEBUG2: msg from "M1730": CNOP

 

[2016-10-03T21:50:17] DEBUG2: no-op from

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 62 bytes

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 222 bytes

[2016-10-03T21:50:17] DEBUG2: onMouseMoveSecondary -2,+1

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: move on M1730 to 837,557

 

[2016-10-03T21:50:17] DEBUG2: send mouse move to "M1730" 837,557

 

[2016-10-03T21:50:17] DEBUG2: writef(DMMV%2i%2i)

 

[2016-10-03T21:50:17] DEBUG2: wrote 8 bytes

 

[2016-10-03T21:50:17] DEBUG2: writing secure socket:000000000275DB90

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 67 bytes

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 296 bytes

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

[2016-10-03T21:50:17] DEBUG2: want to read, error=2, attempt=1

 

[2016-10-03T21:50:17] DEBUG2: msg from "M1730": CNOP

 

[2016-10-03T21:50:17] DEBUG2: no-op from

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 276 bytes

[2016-10-03T21:50:17] DEBUG2: onMouseMoveSecondary -3,+0

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: move on M1730 to 834,557

 

[2016-10-03T21:50:17] DEBUG2: send mouse move to "M1730" 834,557

 

[2016-10-03T21:50:17] DEBUG2: writef(DMMV%2i%2i)

 

[2016-10-03T21:50:17] DEBUG2: wrote 8 bytes

 

[2016-10-03T21:50:17] DEBUG2: writing secure socket:000000000275DB90

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 67 bytes

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 296 bytes

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 62 bytes

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

[2016-10-03T21:50:17] DEBUG2: want to read, error=2, attempt=1

 

[2016-10-03T21:50:17] DEBUG2: msg from "M1730": CNOP

 

[2016-10-03T21:50:17] DEBUG2: no-op from

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: onMouseMoveSecondary -2,+1

 

[2016-10-03T21:50:17] DEBUG2: move on M1730 to 832,558

 

[2016-10-03T21:50:17] DEBUG2: send mouse move to "M1730" 832,558

 

[2016-10-03T21:50:17] DEBUG2: writef(DMMV%2i%2i)

 

[2016-10-03T21:50:17] DEBUG2: wrote 8 bytes

 

[2016-10-03T21:50:17] DEBUG2: writing secure socket:000000000275DB90

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 222 bytes

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 354 bytes

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

[2016-10-03T21:50:17] DEBUG2: want to read, error=2, attempt=1

 

[2016-10-03T21:50:17] DEBUG2: msg from "M1730": CNOP

 

[2016-10-03T21:50:17] DEBUG2: no-op from

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 276 bytes

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

dary -2,+2

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 67 bytes

[2016-10-03T21:50:17] DEBUG2: move on M1730 to 830,560

 

[2016-10-03T21:50:17] DEBUG2: send mouse move to "M1730" 830,560

 

[2016-10-03T21:50:17] DEBUG2: writef(DMMV%2i%2i)

 

[2016-10-03T21:50:17] DEBUG2: wrote 8 bytes

 

[2016-10-03T21:50:17] DEBUG2: writing secure socket:000000000275DB90

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 296 bytes

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

ocket

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 62 bytes

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

[2016-10-03T21:50:17] DEBUG2: want to read, error=2, attempt=1

 

[2016-10-03T21:50:17] DEBUG2: msg from "M1730": CNOP

 

[2016-10-03T21:50:17] DEBUG2: no-op from

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: onMouseMoveSecondary -2,+1

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 222 bytes

[2016-10-03T21:50:17] DEBUG2: move on M1730 to 828,561

 

[2016-10-03T21:50:17] DEBUG2: send mouse move to "M1730" 828,561

 

[2016-10-03T21:50:17] DEBUG2: writef(DMMV%2i%2i)

 

[2016-10-03T21:50:17] DEBUG2: wrote 8 bytes

 

[2016-10-03T21:50:17] DEBUG2: writing secure socket:000000000275DB90

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 355 bytes

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

ocket

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 62 bytes

ocket

 

[2016-10-03T21:50:17] DEBUG2: want to read, error=2, attempt=1

 

 

[2016-10-03T21:50:17] DEBUG2: msg from "M1730": CNOP

 

[2016-10-03T21:50:17] DEBUG2: no-op from

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 223 bytes

ary -2,+1

 

[2016-10-03T21:50:17] DEBUG2: move on M1730 to 826,562

 

[2016-10-03T21:50:17] DEBUG2: send mouse move to "M1730" 826,562

 

[2016-10-03T21:50:17] DEBUG2: writef(DMMV%2i%2i)

 

[2016-10-03T21:50:17] DEBUG2: wrote 8 bytes

 

[2016-10-03T21:50:17] DEBUG2: writing secure socket:000000000275DB90

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 354 bytes

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 62 bytes

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

[2016-10-03T21:50:17] DEBUG2: want to read, error=2, attempt=1

 

[2016-10-03T21:50:17] DEBUG2: msg from "M1730": CNOP

 

[2016-10-03T21:50:17] DEBUG2: no-op from

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 222 bytes

[2016-10-03T21:50:17] DEBUG2: onMouseMoveSecondary -2,+1

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: move on M1730 to 824,563

 

[2016-10-03T21:50:17] DEBUG2: send mouse move to "M1730" 824,563

 

[2016-10-03T21:50:17] DEBUG2: writef(DMMV%2i%2i)

 

[2016-10-03T21:50:17] DEBUG2: wrote 8 bytes

 

[2016-10-03T21:50:17] DEBUG2: writing secure socket:000000000275DB90

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 67 bytes

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 296 bytes

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

[2016-10-03T21:50:17] DEBUG2: want to read, error=2, attempt=1

 

[2016-10-03T21:50:17] DEBUG2: onMouseMoveSecondary -2,+1

 

[2016-10-03T21:50:17] DEBUG2: move on M1730 to 822,564

 

[2016-10-03T21:50:17] DEBUG2: send mouse move to "M1730" 822,564

 

[2016-10-03T21:50:17] DEBUG2: writef(DMMV%2i%2i)

 

[2016-10-03T21:50:17] DEBUG2: wrote 8 bytes

 

[2016-10-03T21:50:17] DEBUG2: writing secure socket:000000000275DB90

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 62 bytes

[2016-10-03T21:50:17] DEBUG2: msg from "M1730": CNOP

 

[2016-10-03T21:50:17] DEBUG2: no-op from

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 568 bytes

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

[2016-10-03T21:50:17] DEBUG2: want to read, error=2, attempt=1

 

[2016-10-03T21:50:17] DEBUG2: msg from "M1730": CNOP

 

[2016-10-03T21:50:17] DEBUG2: no-op from

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 62 bytes

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: onMouseMoveSecondary -2,+2

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 222 bytes

[2016-10-03T21:50:17] DEBUG2: move on M1730 to 820,566

 

[2016-10-03T21:50:17] DEBUG2: send mouse move to "M1730" 820,566

 

[2016-10-03T21:50:17] DEBUG2: writef(DMMV%2i%2i)

 

[2016-10-03T21:50:17] DEBUG2: wrote 8 bytes

 

[2016-10-03T21:50:17] DEBUG2: writing secure socket:000000000275DB90

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 355 bytes

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

 

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: reading secure socket

 

[2016-10-03T21:50:17] DEBUG2: want to read, error=2, attempt=1

 

[2016-10-03T21:50:17] DEBUG2: msg from "M1730": CNOP

 

[2016-10-03T21:50:17] DEBUG2: no-op from

 

 

[2016-10-03T21:50:17] DEBUG2: wrote 62 bytes

[2016-10-03T21:50:17] DEBUG2: writef(ILOG%s)

[2016-10-03T21:50:17] DEBUG2: wrote 222 bytes

ary -2,+1

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