Giuliano Roberto Silva 0 Posted February 3, 2017 Author Share Posted February 3, 2017 I made the payment for the upgrade to pro version, as I do to download, only find the download of the basic version. I was with version 1.8.6 and now I have installed version 1.8.7, but it is still as basic version. I installed the new version without uninstalling the previous one. What is the correct procedure to activate the pro version? Link to post Share on other sites
Synergy Team Nick Bolton 407 Posted February 3, 2017 Synergy Team Share Posted February 3, 2017 What is the correct procedure to activate the pro version? Â Hi Giuliano, Â Thanks for upgrading to Synergy Pro edition. Â To switch from Synergy Basic to Synergy Pro: Â 1. Click File 2. Click Activate 3. Paste in the new serial key from your account page 4. Finally, click OK Â That should do the trick! Â Thanks, Nick Link to post Share on other sites
Graham Sawicki 0 Posted February 5, 2017 Share Posted February 5, 2017 I'm using a mac, and i'm wondering the same question. Link to post Share on other sites
Andrew Molloy 0 Posted February 18, 2017 Share Posted February 18, 2017 What is the correct procedure to activate the pro version?  Hi Giuliano,  Thanks for upgrading to Synergy Pro edition.  To switch from Synergy Basic to Synergy Pro:  1. Click File 2. Click Activate 3. Paste in the new serial key from your account page 4. Finally, click OK  That should do the trick!  Thanks, Nick  That doesn't work for me on my mac. It stays as basic version. (1.8.7). It's activated with my current serial number (pro, activates as pro on Windows) but it's still Basic on mac. Link to post Share on other sites
Andrew Molloy 0 Posted February 18, 2017 Share Posted February 18, 2017 Ok I got it working by uninstalling it completely along with all config files using CleanMyMac then installing fresh again. Link to post Share on other sites
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