Server Won't Start

[jkallam 0]

[2017-05-18T16:50:28] DEBUG: adopting new buffer
[2017-05-18T16:50:28] DEBUG: event queue is ready
[2017-05-18T16:50:28] DEBUG: found sas.dll
[2017-05-18T16:50:39] DEBUG: accepted ipc client connection
[2017-05-18T16:50:39] DEBUG: start ipc handle data
[2017-05-18T16:50:39] DEBUG: ipc read: IHEL
[2017-05-18T16:50:39] DEBUG: finished ipc handle data
[2017-05-18T16:50:39] DEBUG: ipc hello, type=gui
[2017-05-18T16:50:39] INFO: watchdog status: error

Then, after started..

[2017-05-18T16:51:21] DEBUG: starting process
[2017-05-18T16:51:21] INFO: starting server
[2017-05-18T16:51:21] INFO: command: "C:/Program Files/Synergy/synergys.exe" -f --no-tray --debug DEBUG --name HP Desktop --ipc --stop-on-desk-switch --enable-drag-drop --profile-dir "C:\Users\Jimmy\AppData\Local" -c "C:/Users/Jimmy/AppData/Local/Temp/qt_temp.Hp6864" --address :24800 --serial-key
[2017-05-18T16:51:21] INFO: config file: C:/Users/Jimmy/AppData/Local/Temp/qt_temp.gq6864
[2017-05-18T16:51:21] INFO: log level: DEBUG
[2017-05-18T16:51:21] DEBUG: start ipc handle data
[2017-05-18T16:51:21] DEBUG: ipc read: ICMD
[2017-05-18T16:51:21] DEBUG: finished ipc handle data
[2017-05-18T16:51:21] DEBUG: new command, elevate=0 command="C:/Program Files/Synergy/synergys.exe" -f --no-tray --debug DEBUG --name HP Desktop --ipc --stop-on-desk-switch --enable-drag-drop --profile-dir "C:\Users\Jimmy\AppData\Local" -c "C:/Users/Jimmy/AppData/Local/Temp/qt_temp.Hp6864" --address :24800 --serial-key
synergys.exe: unrecognized option `Desktop'
Try `synergys.exe --help' for more information.
[2017-05-18T16:51:21] INFO: service command updated
[2017-05-18T16:51:22] DEBUG: getting elevated token, elevation required
[2017-05-18T16:51:22] DEBUG: processes in session 1: csrss.exe, winlogon.exe, fontdrvhost.exe, dwm.exe, atieclxx.exe, sihost.exe, svchost.exe, svchost.exe, SynTPEnh.exe, taskhostw.exe, explorer.exe, SynTPHelper.exe, ShellExperienceHost.exe, RuntimeBroker.exe, ApplicationFrameHost.exe, svchost.exe, MSASCuiL.exe, igfxtray.exe, hkcmd.exe, igfxpers.exe, jusched.exe, MOM.exe, CCC.exe, OneDrive.exe, dllhost.exe, Discord.exe, Discord.exe, Discord.exe, DataExchangeHost.exe, SearchUI.exe, SystemSettings.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, smartscreen.exe, synergy.exe, backgroundTaskHost.exe, 
[2017-05-18T16:51:22] DEBUG: found winlogon.exe in session 1
[2017-05-18T16:51:22] DEBUG: got token 852, duplicating
[2017-05-18T16:51:22] DEBUG: duplicated, new token: 856
[2017-05-18T16:51:22] INFO: starting new process
[2017-05-18T16:51:22] DEBUG: launched syntool to check active desktop
[2017-05-18T16:51:22] INFO: activeDesktop:Default
[2017-05-18T16:51:22] DEBUG: processes in session 1: csrss.exe, winlogon.exe, fontdrvhost.exe, dwm.exe, atieclxx.exe, sihost.exe, svchost.exe, svchost.exe, SynTPEnh.exe, taskhostw.exe, explorer.exe, SynTPHelper.exe, ShellExperienceHost.exe, RuntimeBroker.exe, ApplicationFrameHost.exe, svchost.exe, MSASCuiL.exe, igfxtray.exe, hkcmd.exe, igfxpers.exe, jusched.exe, MOM.exe, CCC.exe, OneDrive.exe, dllhost.exe, Discord.exe, Discord.exe, Discord.exe, DataExchangeHost.exe, SearchUI.exe, SystemSettings.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, smartscreen.exe, synergy.exe, backgroundTaskHost.exe, syntool.exe, conhost.exe, 
[2017-05-18T16:51:22] DEBUG: did not find logonui.exe in session 1
[2017-05-18T16:51:22] DEBUG: getting non-elevated token
[2017-05-18T16:51:22] DEBUG: duplicated, new token: 932
[2017-05-18T16:51:22] INFO: starting new process
synergys.exe: unrecognized option `Desktop'
Try `synergys.exe --help' for more information.
[2017-05-18T16:51:23] ERROR: failed to launch, error: process immediately stopped
[2017-05-18T16:51:23] INFO: backing off, wait=2s, failures=1
[2017-05-18T16:51:25] DEBUG: getting elevated token, elevation required
[2017-05-18T16:51:25] DEBUG: processes in session 1: csrss.exe, winlogon.exe, fontdrvhost.exe, dwm.exe, atieclxx.exe, sihost.exe, svchost.exe, svchost.exe, SynTPEnh.exe, taskhostw.exe, explorer.exe, SynTPHelper.exe, ShellExperienceHost.exe, RuntimeBroker.exe, ApplicationFrameHost.exe, svchost.exe, MSASCuiL.exe, igfxtray.exe, hkcmd.exe, igfxpers.exe, jusched.exe, MOM.exe, CCC.exe, OneDrive.exe, dllhost.exe, Discord.exe, Discord.exe, Discord.exe, DataExchangeHost.exe, SearchUI.exe, SystemSettings.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, smartscreen.exe, synergy.exe, backgroundTaskHost.exe, 
[2017-05-18T16:51:25] DEBUG: found winlogon.exe in session 1
[2017-05-18T16:51:25] DEBUG: got token 932, duplicating
[2017-05-18T16:51:25] DEBUG: duplicated, new token: 936
[2017-05-18T16:51:25] INFO: starting new process
[2017-05-18T16:51:25] DEBUG: launched syntool to check active desktop
[2017-05-18T16:51:25] INFO: activeDesktop:Default
[2017-05-18T16:51:25] DEBUG: processes in session 1: csrss.exe, winlogon.exe, fontdrvhost.exe, dwm.exe, atieclxx.exe, sihost.exe, svchost.exe, svchost.exe, SynTPEnh.exe, taskhostw.exe, explorer.exe, SynTPHelper.exe, ShellExperienceHost.exe, RuntimeBroker.exe, ApplicationFrameHost.exe, svchost.exe, MSASCuiL.exe, igfxtray.exe, hkcmd.exe, igfxpers.exe, jusched.exe, MOM.exe, CCC.exe, OneDrive.exe, dllhost.exe, Discord.exe, Discord.exe, Discord.exe, DataExchangeHost.exe, SearchUI.exe, SystemSettings.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, chrome.exe, smartscreen.exe, synergy.exe, backgroundTaskHost.exe, syntool.exe, conhost.exe, 
[2017-05-18T16:51:25] DEBUG: did not find logonui.exe in session 1
[2017-05-18T16:51:25] DEBUG: getting non-elevated token
[2017-05-18T16:51:25] DEBUG: duplicated, new token: 872
[2017-05-18T16:51:25] INFO: starting new process
synergys.exe: unrecognized option `Desktop'
Try `synergys.exe --help' for more information.
[2017-05-18T16:51:25] DEBUG: stopping process
[2017-05-18T16:51:25] DEBUG: start ipc handle data
[2017-05-18T16:51:25] DEBUG: ipc read: ICMD
[2017-05-18T16:51:25] DEBUG: finished ipc handle data
[2017-05-18T16:51:25] DEBUG: empty command, elevate=0
[2017-05-18T16:51:25] INFO: service command updated
[2017-05-18T16:51:26] ERROR: failed to launch, error: process immediately stopped
[2017-05-18T16:51:26] INFO: backing off, wait=2s, failures=1
[2017-05-18T16:51:29] INFO: backing off, wait=2s, failures=1

Hi,

 

I just purchased Synergy yesterday, trying to use my mouse to control a MacBook Air, using my HP desktop.  However, the server doesn't start - i've pasted the logs.  It seems like the MacBook is ready to connect, but nothing to connect to.  

 

What are my next steps?  I've removed my license key from the logs from where they should be.

[Paul Suarez 107]

Hi @jkallam. Please post a screenshot of both machine's Synergy interface.