Jump to content

Hello! šŸ‘‹

These forums are now archived (read only).

Join us on Discord.

Unable to connect, server refused client with name


Recommended Posts

Hi there,

Just bought the product. It looked promising until I started running into this error during setup. I'm running a windows server with a osx client.

When I try to establish a connection, I get this:

[2017-05-23T02:21:41] NOTE: accepted client connection
[2017-05-23T02:21:41] WARNING: unrecognised client name "macbook", check server config
[2017-05-23T02:21:41] NOTE: disconnecting client "macbook"

From the client side it looks like this:

[2017-05-23T02:21:06] NOTE: connecting to '192.168.0.136': 192.168.0.136:24800
[2017-05-23T02:21:06] ERROR: server refused client with name "macbook"
[2017-05-23T02:21:06] WARNING: failed to connect to server: server refused client with our name
[2017-05-23T02:21:07] NOTE: connecting to '192.168.0.136': 192.168.0.136:24800
[2017-05-23T02:21:07] ERROR: server refused client with name "macbook"

Tips?

Link to post
Share on other sites
Mr Coffee

i have had the exact same problem and i am kicking myself on how simple the fix is.
you need to make sure you click on the "configure server..." Ā button and as you drag and drom your desktop where you want them that you name them exacly the same name as your screen name that you entered in to the setting window.
hopefully this helps.

solutions.png

Link to post
Share on other sites

I've figured it out eventually. As a webdesigner I findĀ the UI extremely confusing and the tutorials are not clear enough.

Link to post
Share on other sites
Atropos Orbis
30 minutes ago, Ajdin said:

I've figured it out eventually. As a webdesigner I findĀ the UI extremely confusing and the tutorials are not clear enough.

I do believe the program could benefit from built-in walkthrough for adding an endpoint. Such as thing would reduce your support costs drastically. Ā 

Link to post
Share on other sites
Paul Suarez
1 hour ago, Ajdin said:

I've figured it out eventually. As a webdesigner I findĀ the UI extremely confusing and the tutorials are not clear enough.

Thanks for the update and the feedbackĀ @Ajdin. We are going to make a lot of changes with Synergy's user interface on v2. Although, we can't provide an ETA yet. What we can assure you is that our developers are burning the midnight oil to make Synergy even better for everyone.Ā ;)

Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
×
×
  • Create New...