Randall King 0 Posted May 31, 2017 Share Posted May 31, 2017 I have sent two emails to Karen Williams (via [email protected]) without a response. It's been two weeks since we requested a refund. Can you please reply? Also, you don't make it easy to contact you. Since email didn't work, I tried to find a phone number but was unable to do so. Link to post Share on other sites
Paul Suarez 107 Posted May 31, 2017 Share Posted May 31, 2017 Hi @Randall King. I'm sorry to hear about that. I have informed our billing team about it, it should be a priority first thing tomorrow. Link to post Share on other sites
Paul Suarez 107 Posted June 1, 2017 Share Posted June 1, 2017 Hi @Randall King. Billing team already processed the refund for you. Can you confirm if it went through on your end already? Link to post Share on other sites
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