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Crash upon load on Snow Leopard Mac OSX


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SnowLeopard

Dear Sir/Madam,

I didn't check to make sure that when you said mac osx it only meant
certain versions of mac osx. Unfortunately, I have a machine that has
been left behind by the kind folks of Apple. I'm stuck at snow leopard
10.6.8. The value of your software is greatly reduced because I cannot
get this machine to run the software. It dies immediately upon load with
something like this.

//////////////////////////////////////// begin dump
/////////////////////////////////////////////////////////////////////////////

Process: launchd [39418]
Path: /Applications/Synergy.app/Contents/MacOS/Synergy
Identifier: synergy
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: launchd [108]

Date/Time: 2017-06-14 18:30:50.053 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 14962790 sec
Crashes Since Last Report: 26
Per-App Crashes Since Last Report: 11
Anonymous UUID: 2A83E0E9-8103-42AD-B42A-A7EF138C086C

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0xfffffffffffffff8
Crashed Thread: Unknown

Backtrace not available

Unknown thread crashed with X86 Thread State (64-bit):
rax: 0x0000000000000055 rbx: 0x0000000000000000 rcx:
0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp:
0x0000000000000000 rsp: 0x0000000000000000
r8: 0x0000000000000000 r9: 0x0000000000000000 r10:
0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14:
0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff5fc01028 rfl: 0x0000000000010203 cr2: 0xfffffffffffffff8

Binary images description not available

Model: MacPro1,1, BootROM MP11.005C.B08, 4 processors, Dual-Core Intel
Xeon, 2.66 GHz, 8 GB, SMC 1.7f10
Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: global_name
Network Service: Ethernet 1, Ethernet, en0
PCI Card: ATI Radeon HD 5770, sppci_displaycontroller, Slot-1
PCI Card: ATI Radeon HD 5770, ATY,VervetParent, Slot-1
Serial ATA Device: WDC WD2500JS-41SGB0, 232.89 GB
Serial ATA Device: WDC WD10EADS-00L5B1, 931.51 GB
Serial ATA Device: INTEL SSDSC2BW240A4, 223.57 GB
Parallel ATA Device: SONY DVD RW DW-D150A
USB Device: Hub, 0x05ac (Apple Inc.), 0x9132, 0xfd400000 / 2
USB Device: Apple Cinema HD Display, 0x05ac (Apple Inc.), 0x9232,
0xfd420000 / 3
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x1d200000 / 2
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: unknown_device, Unknown

////////////////////////////////////////////////// end dump
///////////////////////////////////////////////////////////////////

Any ideas on how to make it work on this old machine? Do you have an
older version that ran on this machine that I could download? Is it
possible to compile from source? I really want this to work, but
everything I've tried so far, including SynergyKM, does not work. Your
web site is so extensive I don't even know where to start looking. I'm
not trying to be a pita, but I don't want to spend a lot of time
figuring this one out. If you've got a link, I'd really be appreciative.

Thanks so much,
Mark Richardson

 

p.s. I've got a total of 3 machines that I move between.  They are (left to right): 1. Ubuntu 14.04, 2. Mac osx Snow Leopard, 3. Ubuntu 16.04.  Currently, I can move the mouse between screens 1 and 3 so I know the software is working at some level. Upon reading the fine print of your web site, I see that I'm technically out of luck with the Snow Leopard os, but I"m hoping there is a work around to fix what seems like should be a solvable problem.  Thanks again!

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SnowLeopard

Dear Paul,

Unfortunately, I got the same kind of result.  Here is the dump that I got for this version 1.8.5.

Process:         launchd [42602]
Path:            /Applications/Synergy.app/Contents/MacOS/Synergy
Identifier:      synergy
Version:         ??? (???)
Code Type:       X86-64 (Native)
Parent Process:  launchd [108]

Date/Time:       2017-06-15 23:16:19.104 -0400
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version:  6

Interval Since Last Report:          15066306 sec
Crashes Since Last Report:           30
Per-App Crashes Since Last Report:   15
Anonymous UUID:                      2A83E0E9-8103-42AD-B42A-A7EF138C086C

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0xfffffffffffffff8
Crashed Thread:  Unknown

Backtrace not available

Unknown thread crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000055  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
  rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x0000000000000000
   r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
  r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
  rip: 0x00007fff5fc01028  rfl: 0x0000000000010203  cr2: 0xfffffffffffffff8

Binary images description not available


Model: MacPro1,1, BootROM MP11.005C.B08, 4 processors, Dual-Core Intel Xeon, 2.66 GHz, 8 GB, SMC 1.7f10
Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: global_name
Network Service: Ethernet 1, Ethernet, en0
PCI Card: ATI Radeon HD 5770, sppci_displaycontroller, Slot-1
PCI Card: ATI Radeon HD 5770, ATY,VervetParent, Slot-1
Serial ATA Device: WDC WD2500JS-41SGB0, 232.89 GB
Serial ATA Device: WDC WD10EADS-00L5B1, 931.51 GB
Serial ATA Device: INTEL SSDSC2BW240A4, 223.57 GB
Parallel ATA Device: SONY    DVD RW DW-D150A
USB Device: Hub, 0x05ac  (Apple Inc.), 0x9132, 0xfd400000 / 2
USB Device: Apple Cinema HD Display, 0x05ac  (Apple Inc.), 0x9232, 0xfd420000 / 3
USB Device: USB Receiver, 0x046d  (Logitech Inc.), 0xc52b, 0x1d200000 / 2
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: unknown_device, Unknown

///////////////////////////// end dump ///////////////////////////////////////////////////////////

Do you have a version that goes all the way back to September 2013?  I admit, you owe me nothing.  I'm running an outdated pos Mac Pro, but its got software on it that I cannot replace without great expense in time and money (cough cough Adobe). Therefore, I'm willing to put up with another mouse and keyboard if I have to.  However, if you have a way old version that's missing some of the bells and whistles but still supports the same protocol, I'd be willing to try it.  Even if it's a known security risk.  I'm behind a firewall and I'm running an unpatched OS so I've already got my knickers down.  However, I do back up like a fiend so the risk should be minimal to me.

 

Thanks again,

Mark

 

 

 

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SnowLeopard

Dear Paul,

I've tried so many things over the past weeks, that I cannot even verify that what I'm about to tell you is gospel truth. grin. Primarily, I downloaded your software, (I don't remember if it's zipped or not. If it was, I unzipped it) then I dragged the file to the applications folder. Next, click on the installer to start the installation process. Installation seems to go off without a hitch. Then when I finally try and run the Synergy executable, it dies immediately.  I've posted the post mortem details above.  The log doesn't seem very helpful in helping you narrow down the cause.  I also tried an older version ( I think 1.8.5) and it dies immediately just like it's successor.  Hope this helps.  Do you have a stable version that goes back 3 or 4 years but still implements the synergy protocol?  I'd like to try the version that was running back in the day when Snow Leopard was in its prime.

over and out,

Mark

 

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Paul Suarez
3 hours ago, SnowLeopard said:

dragged the file to the applications folder. Next, click on the installer to start the installation process

When you say "click on the installer," do you mean you are clicking on the icon which is beside the applications folder? If so, have you tried opening the applications folder first and look for Synergy in there? If you see it, that's where you need to start it.

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