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unable to connect client


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Hi

I have named the client "jcroke-desktop" in the screens and links tab on the server and also on the client. 

The error message on the server is

[2017-07-31T19:28:11] WARNING: unrecognised client name "jcroke-desktop", check server config

[2017-07-31T19:28:11] NOTE: disconnecting client "jcroke-desktop"

[2017-07-31T19:28:11] NOTE: client "jcroke-desktop" has disconnected

 

the error on the client is

2017-07-31T19:28:09 ERROR: server refused client with name "jcroke-desktop"

/build/synergy-CUL4K_/synergy-1.6.2/src/lib/client/ServerProxy.cpp,200

2017-07-31T19:28:09 WARNING: failed to connect to server: server refused client with our name

/build/synergy-CUL4K_/synergy-1.6.2/src/lib/synergy/ClientApp.cpp,312

 

How do I resolve this?

 

Thanks

 

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Paul Suarez

Hi @jcroke. This error is usually caused by either having a typo in configuring your server or if you haven't tried to configure your server at all. You can refer to Unrecognized client name knowledge base article for the steps on how to configure the server.

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Hi Paul

 

I tried those steps and as you can see from the error messages in my first post the client and server both refer to the same client name so there is no typo.

 

Regards

John

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