FlatlineBB 1 Posted September 25, 2017 Share Posted September 25, 2017 After booting up my laptop, the connection was dark on the desktop (server?). Had to restart service on the laptop twice to get the laptop to show up. Logs, pre-connection: From Desktop: https://synergy-logs.symless.com/2017-09-25/1911-2017-09-25T07-49-36.log From Laptop: https://synergy-logs.symless.com/2017-09-25/1911-2017-09-25T07-51-12.log  Link to post Share on other sites
GranPaSmurf 108 Posted September 25, 2017 Share Posted September 25, 2017 FlatlineBB, It's not unusual to have to restart a couple of times on initial install. Also, first time around, the connection to the cloud server is not immediate. Takes a few minutes sometimes for connection.  Link to post Share on other sites
FlatlineBB 1 Posted September 25, 2017 Author Share Posted September 25, 2017 Yes, I read that already in the troubleshooting article. My case is not the same. This was not an initial install. I installed yesterday and used it for a few hours without issue. Then I shut down my work laptop, it being Sunday and all  The problem occurred this morning, after booting up the laptop again. After booting up, I let is sit there for a few minutes, with a working network connection, and it never started to work. With the old version, the laptop would be available almost immediately after booting. In fact, I got a notification that my backup software, which backs up to the cloud, that it just finished an incremental file backup, so I know the laptop had a working network and Internet connection. So I consider this to be a bug and is why I posted logs. If something worked in version1 and doesn't work in version 2, that's a bug, not a feature Developers and IT techs - always seeing things from different perspectives Link to post Share on other sites
Synergy Team Nick Bolton 407 Posted September 26, 2017 Synergy Team Share Posted September 26, 2017 Hey, this'll be fixed in beta5 (due in about 4 weeks). Thanks for your patience! Link to post Share on other sites
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