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Two Feature Not Working Copy Paste, ClickDrag


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Hi Guys,

Just wanted to clarify whether the Click and Drag feature and Copy and Paste feature for files across computers is still a supported function?

If it is the both features currently are not working. Below I will include the logs.

 

Server computer:

Quote

 

[ Core ] [2017-10-06T11:16:59] INFO: screen "TED-PC" grabbed clipboard 0 from "TED-PriWork"

[ Core ] [2017-10-06T11:16:59] DEBUG: send grab clipboard 0 to "TED-PriWork"

[ Core ] [2017-10-06T11:16:59] INFO: screen "TED-PC" grabbed clipboard 1 from "TED-PriWork"

[ Core ] [2017-10-06T11:16:59] DEBUG: send grab clipboard 1 to "TED-PriWork"

[ Core ] [2017-10-06T11:17:07] INFO: switch from "TED-PC" to "TED-PriWork" at 1535,590

[ Core ] [2017-10-06T11:17:07] INFO: leaving screen

[ Core ] [2017-10-06T11:17:07] DEBUG: open clipboard

[ Core ] [2017-10-06T11:17:07] DEBUG: close clipboard

[ Core ] [2017-10-06T11:17:07] DEBUG: ignored screen "TED-PC" update of clipboard 0 (unchanged)

[ Core ] [2017-10-06T11:17:07] DEBUG: open clipboard

[ Core ] [2017-10-06T11:17:07] DEBUG: close clipboard

[ Core ] [2017-10-06T11:17:07] DEBUG: ignored screen "TED-PC" update of clipboard 1 (unchanged)

[ Core ] [2017-10-06T11:17:07] DEBUG: sending clipboard 0 to "TED-PriWork"

[ Core ] [2017-10-06T11:17:07] DEBUG: sent clipboard size=4

[ Core ] [2017-10-06T11:17:07] DEBUG: sending clipboard 1 to "TED-PriWork"

[ Core ] [2017-10-06T11:17:07] DEBUG: sent clipboard size=4

[ Core ] [2017-10-06T11:17:18] INFO: switch from "TED-PriWork" to "TED-PC" at 5,406

[ Core ] [2017-10-06T11:17:18] INFO: entering screen

[ Core ] [2017-10-06T11:17:21] DEBUG: locked by "Left Button"

[ Core ] [2017-10-06T11:17:21] INFO: switch from "TED-PC" to "TED-PriWork" at 1535,473

[ Core ] [2017-10-06T11:17:21] INFO: leaving screen

[ Core ] [2017-10-06T11:17:21] DEBUG: open clipboard

[ Core ] [2017-10-06T11:17:21] DEBUG: close clipboard

[ Core ] [2017-10-06T11:17:21] DEBUG: ignored screen "TED-PC" update of clipboard 0 (unchanged)

[ Core ] [2017-10-06T11:17:21] DEBUG: open clipboard

[ Core ] [2017-10-06T11:17:21] DEBUG: close clipboard

[ Core ] [2017-10-06T11:17:21] DEBUG: ignored screen "TED-PC" update of clipboard 1 (unchanged)

[ Core ] [2017-10-06T11:17:21] DEBUG: dropped bogus delta motion: -967,+58

[ Core ] [2017-10-06T11:17:22] DEBUG: failed to get drag file name from OLE

[ Core ] [2017-10-06T11:17:23] INFO: switch from "TED-PriWork" to "TED-PC" at 5,266

[ Core ] [2017-10-06T11:17:23] INFO: entering screen

[ Core ] [2017-10-06T11:17:24] DEBUG: locked by "Left Button"

[ Core ] [2017-10-06T11:17:24] INFO: switch from "TED-PC" to "TED-PriWork" at 1535,511

[ Core ] [2017-10-06T11:17:24] INFO: leaving screen

[ Core ] [2017-10-06T11:17:24] DEBUG: open clipboard

[ Core ] [2017-10-06T11:17:24] DEBUG: close clipboard

[ Core ] [2017-10-06T11:17:24] DEBUG: ignored screen "TED-PC" update of clipboard 0 (unchanged)

[ Core ] [2017-10-06T11:17:24] DEBUG: open clipboard

[ Core ] [2017-10-06T11:17:24] DEBUG: close clipboard

[ Core ] [2017-10-06T11:17:24] DEBUG: ignored screen "TED-PC" update of clipboard 1 (unchanged)

[ Core ] [2017-10-06T11:17:24] DEBUG: dropped bogus delta motion: -971,+120

[ Core ] [2017-10-06T11:17:25] DEBUG: failed to get drag file name from OLE

[ Core ] [2017-10-06T11:17:27] DEBUG: locked by "Left Button"

[ Core ] [2017-10-06T11:17:27] INFO: switch from "TED-PriWork" to "TED-PC" at 19,474

[ Core ] [2017-10-06T11:17:27] INFO: entering screen

[ Core ] [2017-10-06T11:17:28] INFO: switch from "TED-PC" to "TED-PriWork" at 1535,369

[ Core ] [2017-10-06T11:17:28] INFO: leaving screen

[ Core ] [2017-10-06T11:17:28] DEBUG: open clipboard

[ Core ] [2017-10-06T11:17:28] DEBUG: close clipboard

[ Core ] [2017-10-06T11:17:28] DEBUG: ignored screen "TED-PC" update of clipboard 0 (unchanged)

[ Core ] [2017-10-06T11:17:28] DEBUG: open clipboard

[ Core ] [2017-10-06T11:17:28] DEBUG: close clipboard

[ Core ] [2017-10-06T11:17:28] DEBUG: ignored screen "TED-PC" update of clipboard 1 (unchanged)

[ Core ] [2017-10-06T11:17:28] DEBUG: dropped bogus delta motion: -1044,+0

[ Core ] [2017-10-06T11:17:30] DEBUG: locked by "Left Button"

[ Core ] [2017-10-06T11:17:30] INFO: switch from "TED-PriWork" to "TED-PC" at 1,481

[ Core ] [2017-10-06T11:17:30] INFO: entering screen

[ Core ] [2017-10-06T11:17:32] INFO: switch from "TED-PC" to "TED-PriWork" at 1535,358

[ Core ] [2017-10-06T11:17:32] INFO: leaving screen

[ Core ] [2017-10-06T11:17:32] DEBUG: open clipboard

[ Core ] [2017-10-06T11:17:32] DEBUG: close clipboard

[ Core ] [2017-10-06T11:17:32] DEBUG: ignored screen "TED-PC" update of clipboard 0 (unchanged)

[ Core ] [2017-10-06T11:17:32] DEBUG: open clipboard

[ Core ] [2017-10-06T11:17:32] DEBUG: close clipboard

[ Core ] [2017-10-06T11:17:32] DEBUG: ignored screen "TED-PC" update of clipboard 1 (unchanged)

[ Core ] [2017-10-06T11:17:32] DEBUG: dropped bogus delta motion: -1055,-18

[ Core ] [2017-10-06T11:17:44] DEBUG: received client "TED-PriWork" grabbed clipboard 0 seqnum=35

[ Core ] [2017-10-06T11:17:44] DEBUG: received client "TED-PriWork" grabbed clipboard 1 seqnum=35

[ Core ] [2017-10-06T11:17:44] INFO: screen "TED-PriWork" grabbed clipboard 0 from "TED-PC"

[ Core ] [2017-10-06T11:17:44] DEBUG: open clipboard

[ Core ] [2017-10-06T11:17:44] DEBUG: empty clipboard

[ Core ] [2017-10-06T11:17:44] DEBUG: close clipboard

[ Core ] [2017-10-06T11:17:44] DEBUG: clipboard changed: synergy owned

[ Core ] [2017-10-06T11:17:44] INFO: screen "TED-PriWork" grabbed clipboard 1 from "TED-PC"

[ Core ] [2017-10-06T11:17:44] DEBUG: open clipboard

[ Core ] [2017-10-06T11:17:44] DEBUG: empty clipboard

[ Core ] [2017-10-06T11:17:44] DEBUG: close clipboard

[ Core ] [2017-10-06T11:18:00] INFO: switch from "TED-PriWork" to "TED-PC" at 22,340

[ Core ] [2017-10-06T11:18:00] INFO: entering screen

[ Core ] [2017-10-06T11:18:00] DEBUG: open clipboard

[ Core ] [2017-10-06T11:18:00] DEBUG: empty clipboard

[ Core ] [2017-10-06T11:18:00] DEBUG: close clipboard

[ Core ] [2017-10-06T11:18:00] DEBUG: open clipboard

[ Core ] [2017-10-06T11:18:00] DEBUG: empty clipboard

[ Core ] [2017-10-06T11:18:00] DEBUG: close clipboard

[ Core ] [2017-10-06T11:18:00] DEBUG: start receiving clipboard data

[ Core ] [2017-10-06T11:18:00] DEBUG: receiving clipboard 0 size=6346

[ Core ] [2017-10-06T11:18:00] DEBUG: received client "TED-PriWork" clipboard 0 seqnum=35, size=6346

[ Core ] [2017-10-06T11:18:00] DEBUG: start receiving clipboard data

[ Core ] [2017-10-06T11:18:00] DEBUG: receiving clipboard 1 size=6346

[ Core ] [2017-10-06T11:18:00] DEBUG: received client "TED-PriWork" clipboard 1 seqnum=35, size=6346

[ Core ] [2017-10-06T11:18:00] INFO: screen "TED-PriWork" updated clipboard 0

[ Core ] [2017-10-06T11:18:00] DEBUG: open clipboard

[ Core ] [2017-10-06T11:18:00] DEBUG: empty clipboard

[ Core ] [2017-10-06T11:18:00] DEBUG: add 6334 bytes to clipboard format: 0

[ Core ] [2017-10-06T11:18:00] DEBUG: close clipboard

[ Core ] [2017-10-06T11:18:00] INFO: screen "TED-PriWork" updated clipboard 1

[ Core ] [2017-10-06T11:18:00] DEBUG: open clipboard

[ Core ] [2017-10-06T11:18:00] DEBUG: empty clipboard

[ Core ] [2017-10-06T11:18:00] DEBUG: add 6334 bytes to clipboard format: 0

[ Core ] [2017-10-06T11:18:00] DEBUG: close clipboard


 

 

Client Computer Logs:

Quote

[ Core    ] [2017-10-06T11:15:26] DEBUG: close clipboard
[ Core    ] [2017-10-06T11:15:26] DEBUG: clipboard changed: synergy owned
[ Core    ] [2017-10-06T11:15:26] DEBUG: recv grab clipboard 1
[ Core    ] [2017-10-06T11:15:26] DEBUG: open clipboard
[ Core    ] [2017-10-06T11:15:26] DEBUG: empty clipboard
[ Core    ] [2017-10-06T11:15:26] DEBUG: close clipboard
[ Core    ] [2017-10-06T11:16:20] INFO: entering screen
[ Core    ] [2017-10-06T11:16:20] DEBUG: start receiving clipboard data
[ Core    ] [2017-10-06T11:16:20] DEBUG: receiving clipboard 0 size=27704
[ Core    ] [2017-10-06T11:16:20] DEBUG: received clipboard 0 size=27704
[ Core    ] [2017-10-06T11:16:20] DEBUG: open clipboard
[ Core    ] [2017-10-06T11:16:20] DEBUG: empty clipboard
[ Core    ] [2017-10-06T11:16:20] DEBUG: add 7392 bytes to clipboard format: 0
[ Core    ] [2017-10-06T11:16:20] DEBUG: add 20292 bytes to clipboard format: 1
[ Core    ] [2017-10-06T11:16:20] DEBUG: close clipboard
[ Core    ] [2017-10-06T11:16:20] INFO: clipboard was updated
[ Core    ] [2017-10-06T11:16:20] DEBUG: start receiving clipboard data
[ Core    ] [2017-10-06T11:16:20] DEBUG: receiving clipboard 1 size=27704
[ Core    ] [2017-10-06T11:16:20] DEBUG: received clipboard 1 size=27704
[ Core    ] [2017-10-06T11:16:20] DEBUG: open clipboard
[ Core    ] [2017-10-06T11:16:20] DEBUG: empty clipboard
[ Core    ] [2017-10-06T11:16:20] DEBUG: add 7392 bytes to clipboard format: 0
[ Core    ] [2017-10-06T11:16:20] DEBUG: add 20292 bytes to clipboard format: 1
[ Core    ] [2017-10-06T11:16:20] DEBUG: close clipboard
[ Core    ] [2017-10-06T11:16:20] INFO: clipboard was updated
[ Core    ] [2017-10-06T11:16:21] INFO: leaving screen
[ Core    ] [2017-10-06T11:16:26] INFO: entering screen
[ Core    ] [2017-10-06T11:16:26] DEBUG: start receiving clipboard data
[ Core    ] [2017-10-06T11:16:26] DEBUG: receiving clipboard 0 size=4
[ Core    ] [2017-10-06T11:16:26] DEBUG: received clipboard 0 size=4
[ Core    ] [2017-10-06T11:16:26] DEBUG: open clipboard
[ Core    ] [2017-10-06T11:16:26] DEBUG: empty clipboard
[ Core    ] [2017-10-06T11:16:26] DEBUG: close clipboard
[ Core    ] [2017-10-06T11:16:26] INFO: clipboard was updated
[ Core    ] [2017-10-06T11:16:26] DEBUG: start receiving clipboard data
[ Core    ] [2017-10-06T11:16:26] DEBUG: receiving clipboard 1 size=4
[ Core    ] [2017-10-06T11:16:26] DEBUG: received clipboard 1 size=4
[ Core    ] [2017-10-06T11:16:26] DEBUG: open clipboard
[ Core    ] [2017-10-06T11:16:26] DEBUG: empty clipboard
[ Core    ] [2017-10-06T11:16:26] DEBUG: close clipboard
[ Core    ] [2017-10-06T11:16:26] INFO: clipboard was updated
[ Core    ] [2017-10-06T11:16:27] INFO: found key in group 0
[ Core    ] [2017-10-06T11:16:28] INFO: found key in group 0
[ Core    ] [2017-10-06T11:16:28] INFO: found key in group 0
[ Core    ] [2017-10-06T11:16:31] INFO: found key in group 0
[ Core    ] [2017-10-06T11:16:31] DEBUG: clipboard changed: lost ownership
[ Core    ] [2017-10-06T11:16:35] INFO: found key in group 0
[ Core    ] [2017-10-06T11:16:43] INFO: leaving screen
[ Core    ] [2017-10-06T11:16:43] DEBUG: open clipboard
[ Core    ] [2017-10-06T11:16:43] DEBUG: close clipboard
[ Core    ] [2017-10-06T11:16:43] DEBUG: sending clipboard 0 seqnum=25
[ Core    ] [2017-10-06T11:16:43] DEBUG: sent clipboard size=4
[ Core    ] [2017-10-06T11:16:43] DEBUG: open clipboard
[ Core    ] [2017-10-06T11:16:43] DEBUG: close clipboard
[ Core    ] [2017-10-06T11:16:43] DEBUG: sending clipboard 1 seqnum=25
[ Core    ] [2017-10-06T11:16:43] DEBUG: sent clipboard size=4
[ Core    ] [2017-10-06T11:16:57] DEBUG: recv grab clipboard 0
[ Core    ] [2017-10-06T11:16:57] DEBUG: open clipboard
[ Core    ] [2017-10-06T11:16:57] DEBUG: empty clipboard
[ Core    ] [2017-10-06T11:16:57] DEBUG: close clipboard
[ Core    ] [2017-10-06T11:16:57] DEBUG: clipboard changed: synergy owned
[ Core    ] [2017-10-06T11:16:57] DEBUG: recv grab clipboard 1
[ Core    ] [2017-10-06T11:16:57] DEBUG: open clipboard
[ Core    ] [2017-10-06T11:16:57] DEBUG: empty clipboard
[ Core    ] [2017-10-06T11:16:57] DEBUG: close clipboard
[ Core    ] [2017-10-06T11:17:05] INFO: entering screen
[ Core    ] [2017-10-06T11:17:05] DEBUG: start receiving clipboard data
[ Core    ] [2017-10-06T11:17:05] DEBUG: receiving clipboard 0 size=4
[ Core    ] [2017-10-06T11:17:05] DEBUG: received clipboard 0 size=4
[ Core    ] [2017-10-06T11:17:05] DEBUG: open clipboard
[ Core    ] [2017-10-06T11:17:05] DEBUG: empty clipboard
[ Core    ] [2017-10-06T11:17:05] DEBUG: close clipboard
[ Core    ] [2017-10-06T11:17:05] INFO: clipboard was updated
[ Core    ] [2017-10-06T11:17:05] DEBUG: start receiving clipboard data
[ Core    ] [2017-10-06T11:17:05] DEBUG: receiving clipboard 1 size=4
[ Core    ] [2017-10-06T11:17:05] DEBUG: received clipboard 1 size=4
[ Core    ] [2017-10-06T11:17:05] DEBUG: open clipboard
[ Core    ] [2017-10-06T11:17:05] DEBUG: empty clipboard
[ Core    ] [2017-10-06T11:17:05] DEBUG: close clipboard
[ Core    ] [2017-10-06T11:17:05] INFO: clipboard was updated
[ Core    ] [2017-10-06T11:17:10] INFO: found key in group 0
[ Core    ] [2017-10-06T11:17:12] INFO: found key in group 0
[ Core    ] [2017-10-06T11:17:12] INFO: found key in group 0
[ Core    ] [2017-10-06T11:17:13] INFO: found key in group 0
[ Core    ] [2017-10-06T11:17:16] INFO: leaving screen
[ Core    ] [2017-10-06T11:17:19] INFO: entering screen
[ Core    ] [2017-10-06T11:17:21] INFO: leaving screen
[ Core    ] [2017-10-06T11:17:23] INFO: entering screen
[ Core    ] [2017-10-06T11:17:25] INFO: leaving screen
[ Core    ] [2017-10-06T11:17:26] DEBUG: failed to get drag file name from OLE
[ Core    ] [2017-10-06T11:17:26] INFO: entering screen
[ Core    ] [2017-10-06T11:17:29] INFO: leaving screen
[ Core    ] [2017-10-06T11:17:29] DEBUG: failed to get drag file name from OLE
[ Core    ] [2017-10-06T11:17:30] INFO: entering screen
[ Core    ] [2017-10-06T11:17:34] INFO: found key in group 0
[ Core    ] [2017-10-06T11:17:35] INFO: found key in group 0
[ Core    ] [2017-10-06T11:17:43] INFO: found key in group 0
[ Core    ] [2017-10-06T11:17:43] DEBUG: clipboard changed: lost ownership
[ Core    ] [2017-10-06T11:17:43] INFO: found key in group 0
[ Core    ] [2017-10-06T11:17:43] INFO: found key in group 0
[ Core    ] [2017-10-06T11:17:49] INFO: found key in group 0

 

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