mpbr0wn 0 Posted October 9, 2017 Share Posted October 9, 2017 Hello, My windows 10 laptop is not connecting to the Synergy cloud. I have uploaded logs to https://synergy-logs.symless.com/2017-10-09/3433-2017-10-09T08-45-43.log Thanks. Link to post Share on other sites
AnthonyC 0 Posted October 9, 2017 Share Posted October 9, 2017 I had the same problem. Once I disabled my VPN, this message went away. Link to post Share on other sites
mpbr0wn 0 Posted October 12, 2017 Author Share Posted October 12, 2017 I'm not running a VPN. Both machines are on the same VLAN both sitting on my desk. Link to post Share on other sites
GranPaSmurf 108 Posted October 12, 2017 Share Posted October 12, 2017 mpbr0wn, The logs say exactly what you reported, no cloud connection. I'm wondering about Windows Firewall. The stickies at the top of this forum have troubleshooting guides. This is good for Firewall:  https://symless.com/forums/topic/4208-how-to-use-with-windows-firewall/#comment-17610 This is Nicks early troubleshooting guide. Let us know about your progress::  https://symless.com/synergy-2-beta4-troubleshooting  Link to post Share on other sites
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