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Couldn't connect to Synergy Cloud


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I do experience the same issue as Idiot on Ubuntu 20.04 ("Couldn't connect to Synergy Cloud ...")

 

Seem to come from the same SSL issue according to the logs:
 

[ Service ] [2020-12-19T14:25:44] debug: service log file path: /var/log/synergy/synergy-service.log
[ Service ] [2020-12-19T14:25:44] debug: install dir: /usr/bin
[ Service ] [2020-12-19T14:25:44] info: starting service...
[ Service ] [2020-12-19T14:25:44] debug: setting websocket headers, channel=81038 auth=O-U3dotD7A3TJ_zt_E9IN_i0 version=2.0.12-beta check=true
[ Service ] [2020-12-19T14:25:44] debug: initial websocket connection
[ Service ] [2020-12-19T14:25:44] debug: connecting websocket: pubsub1.cloud.symless.com:443
[ Router  ] [2020-12-19T14:25:44] debug: binding to 0.0.0.0:24802
[ Router  ] [2020-12-19T14:25:44] debug: Initialized
[ Service ] [2020-12-19T14:25:44] debug: setting core uid from config: 1000
[ Service ] [2020-12-19T14:25:44] info: Session monitor started
[ Service ] [2020-12-19T14:25:44] warning: systemd didn't provide the X display for active X session "3", apply workaround...
[ Service ] [2020-12-19T14:25:44] info: Found X display ":1" on active TTY
[ Service ] [2020-12-19T14:25:44] info: Active X session changed from "--" to "3"
[ Service ] [2020-12-19T14:25:44] info: Active X session user changed from "--" to "1000"
[ Service ] [2020-12-19T14:25:44] info: Active X session display changed from "--" to ":1"
[ Service ] [2020-12-19T14:25:44] debug: creating rpc endpoints
[ Service ] [2020-12-19T14:25:44] debug: rpc endpoints created
[ Service ] [2020-12-19T14:25:45] debug: cloud client connected
[ Service ] [2020-12-19T14:25:45] debug: websocket connected
[ Service ] [2020-12-19T14:25:45] warning: ignoring a snapshot that doesn't contain local screen
[ Config  ] [2020-12-19T14:26:11] debug: connected to background service
[ Config  ] [2020-12-19T14:26:11] debug: sending uid to service: 1000
[ Service ] [2020-12-19T14:26:11] debug: setting core uid from rpc: 1000
[ Config  ] [2020-12-19T14:26:11] debug: saying hello to background service
[ Service ] [2020-12-19T14:26:11] debug: saying hello to config ui
[ Service ] [2020-12-19T14:26:11] info: Tray process connected
[ Config  ] [2020-12-19T14:26:11] warning: version check disabled, skipping
[ Config  ] [2020-12-19T14:26:12] error: Reply status code: 0
[ Config  ] [2020-12-19T14:26:12] error: failed to check update: reply has error: SSL handshake failed
[ Config  ] [2020-12-19T14:26:12] error: Reply status code: 0
[ Config  ] [2020-12-19T14:26:13] error: Reply status code: 0

 

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Me too having similar issues Ubuntu 20.10 with the 

error: failed to check update: reply has error: SSL handshake failed

Hoping it's just some server side issue that will resolve. Synergy is working fine on all my Windows and Mac machines, was hoping to start using linux again on my laptop as a daily use.

 

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  • 1 month later...

So I'm having the Same Problem, however on RaspberryPi

2.0.12-beta "error: Failed to check update: reply has error: SSL handshake failed"

and every time i try to sign in with symless, i get "Reply Status code: 0"

Anyone have any insight?

thanks!

 

 

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DJKouza
9 minutes ago, PaulTN said:

So I'm having the Same Problem, however on RaspberryPi

2.0.12-beta "error: Failed to check update: reply has error: SSL handshake failed"

and every time i try to sign in with symless, i get "Reply Status code: 0"

Anyone have any insight?

thanks!

 

 

I joined the Symless discord and asked for help. The reply was basically that Synergy 2 is not supported any longer and I could either get a refund or go back to Synergy 1... Not sure if that is an option for you or not. I downgraded, and am dealing with it for now. Hopefully v3 will be what v2 was promised to be.

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