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Windows 10 PC Name had a letter Ä


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My setup: two windows 10 64-bit PCs. Both PCs installed Synergy Version: 2.0.4-stable for first time 

What that looks like to some one that just bought the software the main screen with two PC names and a status green bar forever moving over the Host PC. Is it installed? Is it done yet? how do I know what to do the mouse and keyboard are not going over to the other PC. Right click the the blue oh send log and read that log...

The character ä that was in one PC name caused the configuration file to fail.

ERROR: cannot read configuration

\synergy.conf": read error: line 9: invalid character 0xffffffc3        Line 9 of the synergy.CONF file is the first instance of the PC name with the letter ä. The error continues on the path of failing and retrying...

[ Core ] synergy-core.exe: no configuration available

[ Service ] [2017-12-24T21:08:40] debug: core process exited: code=4 expected=false

[ Service ] [2017-12-24T21:08:40] debug: core process I/O cancelled

[ Service ] [2017-12-24T21:08:40] debug: core process event handlers disconnected

Although the problem was located and I have since renamed the PC to include the letter a and not ä. The name still rears its ugly head in the config file. I have uninstalled and reinstalled on both PCs Currently the software still shows the old PC name along with the two correct character spelled names making it a total of three PCs. I have searched google and found others in the past have had problems removing PC names from synergy. The past fixes used Regedit, however the Regedit files where different years ago as compared to now. Can some one up there help me how do I remove the old PC name from this software or is this name located in the cloud over at symless/synergy? Seems like uninstalling doesn't really uninstall it all. Hope this helps others that might be struggling to get this software to work.

I had bought this and have yet to make it work. Happy Holidays

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  • 1 month later...

Any update on this? I'm still seeing 3 hosts in my config that won't go away. Manually editing the config file also does nothing. 

Also on another machine (Win 10) the service keeps crashing with a config error. 

Symless User ID: xxxxxx
Operating System: windows 10
Synergy Version: 2.0.4-stable
System Name: cow-tipper

[ Service ] [2018-02-03T16:37:01] info: starting service...
[ Service ] [2018-02-03T16:37:01] error: service failed: Value must follow after a '=' at line 1
[ Service ] [2018-02-03T16:37:04] debug: service log path: C:\ProgramData\Symless\Synergy\synergy-service.log
[ Service ] [2018-02-03T16:37:04] debug: install dir: C:\Program Files\Synergy
[ Service ] [2018-02-03T16:37:04] info: starting service...
[ Service ] [2018-02-03T16:37:04] error: service failed: Value must follow after a '=' at line 1
[ Service ] [2018-02-03T16:37:08] debug: service log path: C:\ProgramData\Symless\Synergy\synergy-service.log
[ Service ] [2018-02-03T16:37:08] debug: install dir: C:\Program Files\Synergy
[ Service ] [2018-02-03T16:37:08] info: starting service...
[ Service ] [2018-02-03T16:37:08] error: service failed: Value must follow after a '=' at line 1
[ Service ] [2018-02-03T16:37:11] debug: service log path: C:\ProgramData\Symless\Synergy\synergy-service.log
[ Service ] [2018-02-03T16:37:11] debug: install dir: C:\Program Files\Synergy
[ Service ] [2018-02-03T16:37:11] info: starting service...
[ Service ] [2018-02-03T16:37:11] error: service failed: Value must follow after a '=' at line 1
[ Service ] [2018-02-03T16:37:14] debug: service log path: C:\ProgramData\Symless\Synergy\synergy-service.log
[ Service ] [2018-02-03T16:37:14] debug: install dir: C:\Program Files\Synergy
[ Service ] [2018-02-03T16:37:14] info: starting service...
[ Service ] [2018-02-03T16:37:14] error: service failed: Value must follow after a '=' at line 1
[ Service ] [2018-02-03T16:37:17] debug: service log path: C:\ProgramData\Symless\Synergy\synergy-service.log
[ Service ] [2018-02-03T16:37:17] debug: install dir: C:\Program Files\Synergy
[ Service ] [2018-02-03T16:37:17] info: starting service...
# keeps repeating this ...

I've checked the config dir (as in %USERPROFILE%\AppData\Local\Symless) but there is no log file there to be seen. 

 

I'm guessing the config is kept in the cloud but it isn't editable by the user. There really should be a web-client or something to be able to at least reset it clean. 

Edited by Unimatrix
Punctuation fix
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I had a response from support through email: Try and find a solution from other users on this forum! They also mentioned they might be able to find a solution in three months, ... maybe! So I went to Trust Pilot and read more about Synergy 2. I then stopped watching Linus on youtube as a result of all this. Few months go by and customer support trolls me by asking: have you been using the software, and could you send resent logs? Three months later and never was able to use the software because of their software / customer support. Hurt'n 

Trust Pilot - Symless

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