Server not accepting Client

[Miheer 0]

I am a Symless customer. The Windows profile I was using on my Synergy Server got corrupted. I thus created a new Windows profile. Why is my Server now rejecting the client? Could you please help?

Below are my Server screenshot and log...

[2018-01-09T18:51:26] INFO: service command updated
[2018-01-09T18:51:27] INFO: starting new process
[2018-01-09T18:51:27] INFO: activeDesktop:Default
[2018-01-09T18:51:27] INFO: starting new process
[2018-01-09T18:51:28] INFO: drag and drop enabled
[2018-01-09T18:51:28] NOTE: started server, waiting for clients
[2018-01-09T18:51:28] INFO: watchdog status: ok
[2018-01-09T18:51:31] INFO: OpenSSL 1.0.2 22 Jan 2015
[2018-01-09T18:51:32] INFO: accepted secure socket
[2018-01-09T18:51:32] INFO: AES256-GCM-SHA384       TLSv1.2 Kx=RSA      Au=RSA  Enc=AESGCM(256) Mac=AEAD
[2018-01-09T18:51:32] NOTE: accepted client connection
[2018-01-09T18:51:32] WARNING: unrecognised client name "ATL0LW00R9BK1VE", check server config
[2018-01-09T18:51:32] NOTE: disconnecting client "ATL0LW00R9BK1VE"
[2018-01-09T18:51:32] NOTE: client "ATL0LW00R9BK1VE" has disconnected
[2018-01-09T18:51:34] INFO: OpenSSL 1.0.2 22 Jan 2015
[2018-01-09T18:51:34] INFO: accepted secure socket
[2018-01-09T18:51:34] INFO: AES256-GCM-SHA384       TLSv1.2 Kx=RSA      Au=RSA  Enc=AESGCM(256) Mac=AEAD
[2018-01-09T18:51:34] NOTE: accepted client connection
[2018-01-09T18:51:34] WARNING: unrecognised client name "ATL0LW00R9BK1VE", check server config
[2018-01-09T18:51:34] NOTE: disconnecting client "ATL0LW00R9BK1VE"
[2018-01-09T18:51:34] NOTE: client "ATL0LW00R9BK1VE" has disconnected

Below are my Client screenshot and log...

 

[2018-01-09T19:40:47] INFO: service command updated

[2018-01-09T19:40:47] INFO: starting new process

[2018-01-09T19:40:47] INFO: activeDesktop:Default

[2018-01-09T19:40:47] INFO: starting new process

[2018-01-09T19:40:47] INFO: drag and drop enabled

[2018-01-09T19:40:47] NOTE: started client

[2018-01-09T19:40:47] NOTE: connecting to '10.0.0.46': 10.0.0.46:24800

[2018-01-09T19:40:47] INFO: OpenSSL 1.0.2 22 Jan 2015

[2018-01-09T19:40:48] INFO: watchdog status: ok

[2018-01-09T19:40:48] NOTE: server fingerprint: 01:E5:3D:64:1E:A0:6C:6B:AB:BB:18:E9:02:E6:6F:B4:B2:57:3B:00

[2018-01-09T19:40:48] INFO: connected to secure socket

[2018-01-09T19:40:48] INFO: server ssl certificate info: /CN=Synergy

[2018-01-09T19:40:48] INFO: AES256-GCM-SHA384       TLSv1.2 Kx=RSA      Au=RSA  Enc=AESGCM(256) Mac=AEAD

[2018-01-09T19:40:48] ERROR: server refused client with name "ATL0LW00R9BK1VE"

[2018-01-09T19:40:49] WARNING: failed to connect to server: server refused client with our name

[2018-01-09T19:40:50] NOTE: connecting to '10.0.0.46': 10.0.0.46:24800

[2018-01-09T19:40:50] INFO: OpenSSL 1.0.2 22 Jan 2015

[2018-01-09T19:40:50] NOTE: server fingerprint: 01:E5:3D:64:1E:A0:6C:6B:AB:BB:18:E9:02:E6:6F:B4:B2:57:3B:00

[2018-01-09T19:40:50] INFO: connected to secure socket

[2018-01-09T19:40:50] INFO: server ssl certificate info: /CN=Synergy

[2018-01-09T19:40:50] INFO: AES256-GCM-SHA384       TLSv1.2 Kx=RSA      Au=RSA  Enc=AESGCM(256) Mac=AEAD

[2018-01-09T19:40:50] ERROR: server refused client with name "ATL0LW00R9BK1VE"

[2018-01-09T19:40:51] WARNING: failed to connect to server: server refused client with our name

[2018-01-09T19:40:52] NOTE: connecting to '10.0.0.46': 10.0.0.46:24800

[2018-01-09T19:40:52] INFO: OpenSSL 1.0.2 22 Jan 2015

[2018-01-09T19:40:52] NOTE: server fingerprint: 01:E5:3D:64:1E:A0:6C:6B:AB:BB:18:E9:02:E6:6F:B4:B2:57:3B:00

[2018-01-09T19:40:52] INFO: connected to secure socket

[2018-01-09T19:40:52] INFO: server ssl certificate info: /CN=Synergy

[2018-01-09T19:40:52] INFO: AES256-GCM-SHA384       TLSv1.2 Kx=RSA      Au=RSA  Enc=AESGCM(256) Mac=AEAD

[2018-01-09T19:40:52] ERROR: server refused client with name "ATL0LW00R9BK1VE"

[2018-01-09T19:40:53] INFO: service command updated

[2018-01-09T19:40:53] INFO: process started but command is empty, shutting down

[2018-01-09T19:40:53] WARNING: failed to connect to server: server refused client with our name

[2018-01-09T19:40:53] INFO: got ipc shutdown message

[2018-01-09T19:40:53] NOTE: stopped client

[2018-01-09T19:40:54] INFO: process 7472 was shutdown gracefully

Thanks