xijio 0 Posted January 26, 2018 Share Posted January 26, 2018 (edited) https://synergy-logs.symless.com/ec6f269dc42c4206c98f0be2a50c7e91/logs/35377-2018-01-25T19-09-16.log https://synergy-logs.symless.com/ec6f269dc42c4206c98f0be2a50c7e91/logs/35377-2018-01-25T19-29-40.log  I can't create a support ticket. I've tried in 5 browsers across two devices. Super frustrating, the submit button doesn't do anything!!!!!!  Anyway, my problem is that sometimes it works to mouse between devices, sometimes it doesn't. Super inconsistant. The little screens flash green/grey too. Something wacky going on.  Edited January 26, 2018 by xijio Link to post Share on other sites
Synergy Team Nick Bolton 407 Posted January 26, 2018 Synergy Team Share Posted January 26, 2018 If you scroll up on the support form, do you see any errors? e.g. missing field, etc. You can email support directly if you like: [email protected] Link to post Share on other sites
xijio 0 Posted January 26, 2018 Author Share Posted January 26, 2018 no errors. Just nothing happens when I hit submit. I've tried on 3 devices now including two pcs (one running windows, one linux) tried chrome, firefox, edge and firefox ios and safari ios Link to post Share on other sites
Synergy Team Nick Bolton 407 Posted January 26, 2018 Synergy Team Share Posted January 26, 2018 Could you enable debug mode or developer tools for your browser? Please email us to get help:Â [email protected] Link to post Share on other sites
xijio 0 Posted January 26, 2018 Author Share Posted January 26, 2018 In the firefox developer console nothing happens when I click submit. On the console tab, on the network tab, on the debug tab. Submitting just just doesn't do anything Link to post Share on other sites
Synergy Team Nick Bolton 407 Posted January 26, 2018 Synergy Team Share Posted January 26, 2018 Thanks for the info. Did you send an email in the end? Link to post Share on other sites
xijio 0 Posted January 26, 2018 Author Share Posted January 26, 2018 yessir! just sent, thanks for your help. Looking forward to a reply from your team Link to post Share on other sites
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now