AlignmentApps 0 Posted February 27, 2018 Share Posted February 27, 2018 Win 10 - 64 -> Win 10 - 64 Host PC: Intel Nuc Skull Canyon Using synergy 64 What's happening: After install and first run I select the 'Share from [host-pc]' The first time I do this, the program just exits and no warnings or errors are presented. The second time (and any other time after) I try this (after starting the program again), I get the 'synergy-config.exe has stopped working' error and the program exits. What I've tried: I've removed synergy 1 I've restarted the host machine I've uninstalled and reinstalled synergy 2 I've uninstalled, removed folders and registry entries, restarted, then reinstalled synergy 2 I've bashed my head against my keyboard I've contacted support I've tried re-downloading the installer and doing the above steps over. Ā Link to post Share on other sites
AlignmentApps 0 Posted February 27, 2018 Author Share Posted February 27, 2018 Log: Symless User ID: 43716 Operating System: windows 10 Synergy Version: 2.0.6-stable System Name: host-machine [ Service ] [2018-02-27T13:22:31] debug: service log path: C:\ProgramData\Symless\Synergy\synergy-service.log [ Service ] [2018-02-27T13:22:31] debug: install dir: C:\Program Files\Synergy [ Service ] [2018-02-27T13:22:31] info: starting service... [ RouterĀ ] [2018-02-27T13:22:31] debug: binding to 0.0.0.0:24802 [ RouterĀ ] [2018-02-27T13:22:31] debug: Initialized [ Service ] [2018-02-27T13:22:31] debug: creating rpc endpoints [ Service ] [2018-02-27T13:22:31] debug: rpc endpoints created [ Service ] [2018-02-27T13:22:34] debug: saying hello to config ui [ ConfigĀ ] [2018-02-27T13:22:36] warning: version check disabled, skipping [ ConfigĀ ] [2018-02-27T13:22:38] debug: current version is update to date [ ConfigĀ ] [2018-02-27T13:22:44] debug: new added screen pos: 257 161 [ Service ] [2018-02-27T13:22:44] error: can't send profile snapshot, not yet received from cloud [ Service ] [2018-02-27T13:22:44] debug: setting websocket headers, channel=43693 auth=UKod5CbdbTgyqoEHacHNR8N3 version=2.0.6-stable check=true [ Service ] [2018-02-27T13:22:44] debug: initial websocket connection [ Service ] [2018-02-27T13:22:44] debug: connecting websocket: pubsub1.cloud.symless.com:443 [ RouterĀ ] [2018-02-27T13:22:44] debug: Starting... [ RouterĀ ] [2018-02-27T13:22:44] debug: ID = 106837, Name = 'host-machine' [ Service ] [2018-02-27T13:22:44] debug: got user auth token: UKod5CbdbTgyqoEHacHNR8N3 [ Service ] [2018-02-27T13:22:46] debug: cloud client connected [ Service ] [2018-02-27T13:22:46] debug: websocket connected [ ConfigĀ ] [2018-02-27T13:22:46] debug: service cloud connection recovered [ Service ] [2018-02-27T13:22:52] debug: saying hello to config ui [ ConfigĀ ] [2018-02-27T13:22:53] debug: new added screen pos: 257 161 [ Service ] [2018-02-27T13:22:53] error: can't send profile snapshot, not yet received from cloud [ Service ] [2018-02-27T13:30:10] debug: service log path: C:\ProgramData\Symless\Synergy\synergy-service.log [ Service ] [2018-02-27T13:30:10] debug: install dir: C:\Program Files\Synergy [ Service ] [2018-02-27T13:30:10] info: starting service... [ Service ] [2018-02-27T13:30:10] debug: setting websocket headers, channel=43693 auth=UKod5CbdbTgyqoEHacHNR8N3 version=2.0.6-stable check=true [ Service ] [2018-02-27T13:30:10] debug: initial websocket connection [ Service ] [2018-02-27T13:30:11] debug: connecting websocket: pubsub1.cloud.symless.com:443 [ RouterĀ ] [2018-02-27T13:30:11] debug: binding to 0.0.0.0:24802 [ RouterĀ ] [2018-02-27T13:30:11] debug: Initialized [ RouterĀ ] [2018-02-27T13:30:11] debug: Starting... [ RouterĀ ] [2018-02-27T13:30:11] debug: ID = 106837, Name = 'host-machine' [ Service ] [2018-02-27T13:30:11] debug: creating rpc endpoints [ Service ] [2018-02-27T13:30:11] debug: rpc endpoints created [ Service ] [2018-02-27T13:30:12] debug: cloud client connected [ Service ] [2018-02-27T13:30:12] debug: websocket connected [ Service ] [2018-02-27T13:30:13] debug: saying hello to config ui [ ConfigĀ ] [2018-02-27T13:30:13] debug: new added screen pos: 257 161 [ Service ] [2018-02-27T13:30:13] error: can't send profile snapshot, not yet received from cloud [ ConfigĀ ] [2018-02-27T13:30:16] debug: current version is update to date [ Service ] [2018-02-27T13:30:17] debug: got user auth token: UKod5CbdbTgyqoEHacHNR8N3 [ Service ] [2018-02-27T13:32:36] debug: saying hello to config ui [ ConfigĀ ] [2018-02-27T13:32:37] debug: new added screen pos: 257 161 [ Service ] [2018-02-27T13:32:37] error: can't send profile snapshot, not yet received from cloud [ ConfigĀ ] [2018-02-27T13:32:40] debug: current version is update to date [ Service ] [2018-02-27T13:32:40] debug: got user auth token: UKod5CbdbTgyqoEHacHNR8N3 [ Service ] [2018-02-27T13:47:42] debug: service log path: C:\ProgramData\Symless\Synergy\synergy-service.log [ Service ] [2018-02-27T13:47:42] debug: install dir: C:\Program Files\Synergy [ Service ] [2018-02-27T13:47:43] info: starting service... [ Service ] [2018-02-27T13:47:43] debug: setting websocket headers, channel=43693 auth=UKod5CbdbTgyqoEHacHNR8N3 version=2.0.6-stable check=true [ Service ] [2018-02-27T13:47:43] debug: initial websocket connection [ Service ] [2018-02-27T13:47:43] debug: connecting websocket: pubsub1.cloud.symless.com:443 [ RouterĀ ] [2018-02-27T13:47:43] debug: binding to 0.0.0.0:24802 [ RouterĀ ] [2018-02-27T13:47:43] debug: Initialized [ RouterĀ ] [2018-02-27T13:47:43] debug: Starting... [ RouterĀ ] [2018-02-27T13:47:43] debug: ID = 106837, Name = 'host-machine' [ Service ] [2018-02-27T13:47:43] debug: creating rpc endpoints [ Service ] [2018-02-27T13:47:43] debug: rpc endpoints created [ Service ] [2018-02-27T13:47:45] debug: cloud client connected [ Service ] [2018-02-27T13:47:45] debug: websocket connected [ Service ] [2018-02-27T13:50:06] debug: saying hello to config ui [ ConfigĀ ] [2018-02-27T13:50:08] warning: version check disabled, skipping [ ConfigĀ ] [2018-02-27T13:50:09] debug: current version is update to date [ Service ] [2018-02-27T13:50:40] debug: saying hello to config ui [ ConfigĀ ] [2018-02-27T13:50:42] warning: version check disabled, skipping [ ConfigĀ ] [2018-02-27T13:50:52] debug: current version is update to date [ ConfigĀ ] [2018-02-27T13:50:55] debug: new added screen pos: 257 161 [ Service ] [2018-02-27T13:50:55] error: can't send profile snapshot, not yet received from cloud [ Service ] [2018-02-27T13:50:56] debug: setting websocket headers, channel=43693 auth=RmoGR_tCRSnAOzr4zl8yIxkc version=2.0.6-stable check=true [ Service ] [2018-02-27T13:50:56] debug: websocket reconnecting [ Service ] [2018-02-27T13:50:56] debug: retrying websocket connection in 7s [ Service ] [2018-02-27T13:50:56] debug: closing existing websocket connection [ Service ] [2018-02-27T13:50:59] debug: got user auth token: RmoGR_tCRSnAOzr4zl8yIxkc [ Service ] [2018-02-27T13:50:59] error: websocket read error 335544539: short read [ Service ] [2018-02-27T13:50:59] debug: clearing last profile snapshot [ Service ] [2018-02-27T13:50:59] debug: retrying websocket connection in 21s [ Service ] [2018-02-27T13:51:05] debug: saying hello to config ui [ Service ] [2018-02-27T13:51:05] debug: retrying websocket connection now [ Service ] [2018-02-27T13:51:05] debug: connecting websocket: pubsub1.cloud.symless.com:443 [ ConfigĀ ] [2018-02-27T13:51:06] debug: new added screen pos: 257 161 [ Service ] [2018-02-27T13:51:06] error: can't send profile snapshot, not yet received from cloud [ Service ] [2018-02-27T13:51:07] debug: cloud client connected [ Service ] [2018-02-27T13:51:07] debug: websocket connected [ ConfigĀ ] [2018-02-27T13:51:08] debug: service cloud connection error [ ConfigĀ ] [2018-02-27T13:51:08] debug: service cloud connection recovered [ Service ] [2018-02-27T13:51:15] debug: saying hello to config ui [ ConfigĀ ] [2018-02-27T13:51:16] debug: new added screen pos: 257 161 [ Service ] [2018-02-27T13:51:16] error: can't send profile snapshot, not yet received from cloud [ Service ] [2018-02-27T13:51:24] debug: saying hello to config ui [ ConfigĀ ] [2018-02-27T13:51:24] debug: new added screen pos: 257 161 [ Service ] [2018-02-27T13:51:24] error: can't send profile snapshot, not yet received from cloud [ ConfigĀ ] [2018-02-27T13:51:28] debug: current version is update to date [ Service ] [2018-02-27T13:51:28] debug: got user auth token: RmoGR_tCRSnAOzr4zl8yIxkc [ ConfigĀ ] [2018-02-27T13:51:28] info: Sending log file... 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