Brandonloo10

Unable to download after purchase

2 posts in this topic

Hello, I have recently purchased Synergy 1-year subscription, but since the purchase I have been unable to download it. 

When I click the link, it redirects back to the account page. 

I have lodged a request for support on the Synergy website, but no reply so far. 

 

Is there a way to fix this?

Thanks!

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The issue has since been fixed

For some reason, The subscription was giving a license but the download controller didn't respect that

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