kr8tr

macOS Catalina (beta) and Synergy

11 posts in this topic

I know, I know. It is an early beta. But just in case someone can help, here is the error my mac (as a client) gives me since I installed the beta:

"The Executable /applications/Synergy.app/Contents/MacOS/synergyc could not be successfully started, although it does exist. Please check if you have sufficient permissions to run this program"

I believe I have given all the permissions required, but still get this error.

Any assistance for an admittedly early (too?) adopter would be appreciated.

Thanks.

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Not sure which version of synergy you are using but I was able to connect on my mac running the current beta of Catalina and Synergy 2 but it took a good 10-15 minutes to connect. I was actually about 2 motions away from removing  Synergy2 and installing Synergy1 when it finally connected.

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Thanks! I was using version 1, and it never connected. I upgraded to version 2 and it does finally connect. Thanks so much!

 

Rob

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For what it's worth, I was able to get synergy 1 to connect as a client after an upgrade install of Catalina (where synergy was already present).  There was a prompt to allow access, but after clicking it, I've been able to use 1.10 just fine so far.

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Symless sent out an email about Catalina and supported O/S versions. They don't make it clear though how this relates to Synergy v1 and v2.

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19 hours ago, IT Troll said:

They don't make it clear though how this relates to Synergy v1 and v2.

It relates to Synergy 1, which is the currently supported version.

 

 

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1 hour ago, Nick Bolton said:

It relates to Synergy 1, which is the currently supported version.

 

 

Sure, but what is the advice for Synergy 2 users?

  1. Synergy 2 works OK so it is safe to upgrade to Catalina.
  2. Synergy 2 also has issues and so once the issue is fixed in Synergy 1, Synergy 2 users will have to switch to Synergy 1 to support Catalina.
Edited by IT Troll

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6 hours ago, IT Troll said:

Synergy 2 users will have to switch to Synergy 1 to support Catalina.

Yes, unfortunately, we do not have the resources to solve issues in Synergy 2 at this time, so Synergy 2 users will need to use Synergy 1. Synergy 2 users are entitled to a refund, and they are also entitled to a free upgrade to the next major version when we release it for general sale.

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2 hours ago, Nick Bolton said:

Yes, unfortunately, we do not have the resources to solve issues in Synergy 2 at this time, so Synergy 2 users will need to use Synergy 1.

Thanks for the clarification. I had hoped to limp along on v2 until v3 was released, but Catalina will force me back to v1. Perhaps you should set an official retirement date for Synergy 2. I guess you are having to maintain cloud infrastructure for it which will have a cost.

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11 hours ago, IT Troll said:

Perhaps you should set an official retirement date for Synergy 2. I guess you are having to maintain cloud infrastructure for it which will have a cost.

Yes, Synergy 2 is costing us to maintain but we are no longer selling early access. Those who already have access to Synergy 2 will continue to do so until we officially retire it. We are expecting to retire Synergy 2 when the alpha/beta of the next major version is a usable replacement. This could be as soon as Q2-Q3 next year, but we have no set date (we don't want to rush things again).

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Any updates on the Catalina fixes? Unfortunately running Synergy from Finder isn't working for me.... it is stuck in the "Synergy is starting" phase.

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